Oversee relationships with independent and franchise dealers throughout Kentucky and Indiana, supporting indirect lending, and maximizing credit utilization.
Grew the dealer portfolio by 200% through targeted prospecting, on-site training, and strategic outreach efforts.
Visiting dealers and creating strong relationships with clients.
Handling audit and DQ issues with urgency and attention to detail.
Resolved dealership issues within 24 hours, ensuring high satisfaction, and retention rates.
Collaborating with internal teams to monitor key performance metrics, and drive corrective action plans when necessary.
Sales & Finance Manager
Dan Cummins Auto Group
05.2013 - 12.2023
Negotiated financing terms with multiple lenders to ensure competitive rates and transparency for customers.
Led a 21-person sales team, consistently surpassing monthly vehicle sales goals.
Streamlined contract processing, reducing errors and turnaround time by 20%.
Built customer loyalty post-sale, resulting in 35% repeat business.
Analyzed financial statements and credit profiles to match buyers with the most suitable loan products.
Account Manager
Nicholas Financial Inc.
09.2018 - 01.2019
Managed consumer loan accounts to maintain low delinquency and high recovery success.
Conducted thorough financial interviews and prepared comprehensive underwriting packages for credit review.
Recovered 92% of outstanding balances through collaborative repayment strategies.
Education
Diploma -
MCTC
Maysville
01.2009
Skills
Dealer Floorplan & Indirect Lending
CRM Systems (Salesforce, proprietary platforms)
Credit Analysis & Underwriting
Inventory Audits & Utilization Metrics
Microsoft Office Suite & Google Workspace
Sales Strategy & Territory Development
Legal Documentation & UCC Filings
Relationship Management & Training Delivery
References
Kevin Garrett: Director at Automotive Finance Corporation (AFC)
Email: Kevin.Garrett@autofinance.com
Phone: (706)755-5006
Brad Lewis: Finance Director at Dan Cummins Chevrolet