Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Barker

Elizabethtown,KY

Summary

Dynamic Front Office Administrator with proven success at Vibrant Therapy, excelling in appointment scheduling and customer engagement. Enhanced client retention through exceptional service and proactive issue resolution. Skilled in document management and adept at fostering a welcoming environment, ensuring seamless operations and positive experiences for all visitors.

Overview

15
15
years of professional experience

Work History

Front Office Administrator

Vibrant Therapy
06.2017 - Current
  • Responded to inquiries from callers seeking information.
  • Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Boosted client retention rates with exceptional service provided during every interaction, both in-person and via phone/email correspondence.
  • Optimized appointment scheduling to maximize productivity while minimizing conflicts or doublebookings.

Front Office Administrator

Twins Lake Regional Medical Center
08.2016 - 06.2017

Assisted patients in completing new patient paperwork.

Verifying insurance benefits and completing prior authorizations if needed.

Managed a multi-clinician schedule.

Farm Hand

Vinson Farms
05.2010 - 10.2015

Caring for livestock. Loading and transporting livestock. Breeding management.

Education

Medical Office Management

Elizabethtown Community And Technical College
Elizabethtown, KY
05.2017

Skills

  • Scheduling appointments
  • Reception duties
  • Office supply management
  • File organization
  • Document management
  • Calendar management
  • Customer engagement
  • Telephone reception
  • Billing and coding
  • Scheduling
  • Administrative support

Timeline

Front Office Administrator

Vibrant Therapy
06.2017 - Current

Front Office Administrator

Twins Lake Regional Medical Center
08.2016 - 06.2017

Farm Hand

Vinson Farms
05.2010 - 10.2015

Medical Office Management

Elizabethtown Community And Technical College
Julie Barker