Julie Trejo
Fort Knox
Summary
Dynamic customer service professional with proven expertise at SUBWAY® Restaurants, excelling in fast-paced environments. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Proficient in cash handling and maintaining high standards of cleanliness, consistently delivering quality service while managing multiple tasks efficiently.
Overview
3
3
years of professional experience
Work History
Sandwhich Artist
SUBWAY®Restaurants
08.2015 - 01.2016
- Prepared sandwiches according to customer specifications and SUBWAY® standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted customers with menu selections, providing knowledgeable recommendations on ingredients.
- Operated cash register, handling transactions accurately and efficiently during peak hours.
- Stocked ingredients and supplies, ensuring availability for timely sandwich preparation.
- Adapted quickly to varying customer demands, maintaining high-quality service under pressure.
- Greeted guests, promoted specials, and took orders.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Customer Service Cashier
Brown JUG
03.2013 - 02.2014
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Utilized POS system to handle customer cash and credit card transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Customer Service Cashier
PetSmart Charities
10.2013 - 01.2014
- Processed customer transactions accurately and efficiently at point of sale.
- Assisted customers with product inquiries to enhance shopping experience.
- Maintained cleanliness and organization of the checkout area for optimal operations.
- Handled cash and credit transactions while ensuring adherence to company policies.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Greenway High School
Phoenix, AZ05-2007
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Cleaning and organization
- Reliability and punctuality
- Effective multi-tasking
- Cash handling proficiency
- Attention to detail
- Professionalism and courtesy
- Interpersonal communication
- Quality control
Timeline
Sandwhich Artist
SUBWAY®Restaurants
08.2015 - 01.2016
Customer Service Cashier
PetSmart Charities
10.2013 - 01.2014
Customer Service Cashier
Brown JUG
03.2013 - 02.2014
Greenway High School
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