Summary
Overview
Work History
Education
Skills
Timeline
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Justin Adams

Tomahawk

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Delivery Driver

FedEx
South Point
01.2025 - 02.2025

load and deliver packages to customers

Customer Service Representative

results cx
Huntington
08.2022 - 01.2025

Take calls.

help with training calls

I have led teams of over 6 people.

Done coaching

Quality grading on calls

Ground Man

david h elliott
Lexington
04.2019 - 12.2020

Education

Some College (No Degree) - Industrial Maintenance

Big Sandy Tec
Paintsville, KY

Some College (No Degree) - computer coding

Code.you.com
Remote

Skills

  • Route planning
  • Delivery tracking
  • Vehicle operation
  • Customer service
  • Time management
  • Inventory management
  • Payment processing
  • Stress management
  • Problem-solving aptitude
  • Order verification
  • Delivery scheduling
  • Basic math skills
  • Inventory control
  • Teamwork and collaboration
  • Team leadership
  • Problem solving
  • Training and coaching
  • Data entry
  • Performance evaluation
  • Customer relationship management
  • Customer service-focused
  • Professional customer service
  • Customer service and retention

Timeline

Delivery Driver

FedEx
01.2025 - 02.2025

Customer Service Representative

results cx
08.2022 - 01.2025

Ground Man

david h elliott
04.2019 - 12.2020

Some College (No Degree) - Industrial Maintenance

Big Sandy Tec

Some College (No Degree) - computer coding

Code.you.com

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Justin Adams