Justin Graham
Georgetown
Summary
Dynamic professional eager to contribute to a forward-thinking company that provides challenging and rewarding career opportunities. Skilled in leveraging a strong foundation of knowledge and expertise to drive success and innovation within the organization. Committed to continuous growth and collaboration, fostering an environment where personal and company goals are achieved. Passionate about making a meaningful impact while embracing new challenges in a thriving workplace.
Overview
12
12
years of professional experience
Work History
Night Crew, Merchandiser
Althompsons
02.2025 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Key Cutter, Tool Specialist, Merchandiser, Wholesa
Althompsons
05.2022 - 02.2025
- Assisting customers with specialized tools and equipments, alongside cutting and programing of different types of keys for daily usage
- Kept work areas organized, clean and free of safety hazards.
- Kept equipment clean and maintained in order to meet requirements.
- Consistently showcased attention to detail by meticulously inspecting all work before sending it on to the next stage of production.
- Worked closely with inventory management team to maintain optimal stock levels of materials required for daily operations.
- Operated cutters, forklifts and hand tools to manage production needs.
- Operated cutting machine according to all safety protocols.
- Used machinery with standardized approach to maximize quality of cuts.
- Maintained a safe working environment by following safety protocols and keeping the workspace clean and organized.
- Assisted in training new cutters, ensuring they were well-versed in company procedures and best practices.
- Ensured seamless communication with colleagues at every stage of production process, fostering teamwork and collaboration among cutter team members.
- Met tight deadlines by prioritizing tasks and managing workload effectively.
- Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
- Collaborated with sales team to develop strategies for expanding client base and generating new business opportunities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Fostered collaborative team environment, leading to more efficient merchandise handling and display setup.
Cart Handler / Customer Attendant
Althompsons
09.2020 - 05.2022
- Organized carts and ensured they were returned to proper locations.
- Addressed customer requirements.
- Coordinated and collected carts from parking lots, lawn and inside store.
- Collected and transported carts and flatbeds back to cart room.
- Identified damaged carts and coordinated their repair or replacement, maintaining a safe environment for all users.
- Ensured customer satisfaction by promptly addressing concerns regarding carts and assisting with loading/unloading when necessary.
- Supported store cleanliness efforts by retrieving stray carts from parking lots and returning them to designated areas.
- Maintained a clean and organized cart storage area, ensuring easy access for customers and staff.
- Assisted customers in locating specific items within the store when needed, demonstrating excellent customer service skills.
Security Guard
HOUSE GUARD SECURITY
01.2015 - 12.2018
- Control traffic by directing drivers
- Contributes to team effort by accomplishing related results as needed
- Secures premises and personnel by patrolling property, inspecting building, equipment, and access points permitting entry
- Completes reports by recording observations, information, and occurrences
Laborer
EAST END STEEL
01.2015 - 11.2018
- Operate and care for construction equipment and machines
- Help equipment operator, carpenters, and other skilled labor when necessary
- Perform site clean up
- Ready to learn from on the lab training when necessary
- Follow instructions from supervisors
- Remove, Fill, or compact earth
- Load or unload construction materials
- Put together and take apart temporary structures, such as scaffolding
- Prep construction site by cleaning obstacles and hazards
- Assist craft workers
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
Maintenance Man
SHILOH LIFESTYLE SERVICES
11.2013 - 01.2014
- Painting of Walls
- Moving of Furniture
- Keeping Property Clean
- Assembling of Furniture
- Helping with Deliveries
Warehouse Assistant
KIRK MARKET
10.2013 - 11.2013
- Pack, stock, organize and re-arrange products in warehouse
- Handle delicate and sensitive products with utmost care
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Education
High School Diploma - Life Skills
CIFEC – Cayman Islands Further Education Centre
Cayman Island Georgetown 01.2014
High School Diploma - Tourism And Hospitality
John Gray High School
Cayman Island Georgetown 01.2013
Skills
- Communication
- Decision Making
- Creative Thinking
- Teamwork
- Time Management
- Willingness to learn
- Self-Movement
- Ability to Work Under Pressure
- Conflict Resolution
- Adaptability
- Transferable
- Leadership
- Attention to detail
- Responsibility
- Organization
- Strong work ethic
- Safety awareness
- Punctuality
- Merchandise display
- Product merchandising
- Forklift operation
Accomplishments
- Identified a problem and solved it
- Saved time for the company
- Been complimented by the supervisors and co-workers
Timeline
Night Crew, Merchandiser
Althompsons
02.2025 - Current
Key Cutter, Tool Specialist, Merchandiser, Wholesa
Althompsons
05.2022 - 02.2025
Cart Handler / Customer Attendant
Althompsons
09.2020 - 05.2022
Security Guard
HOUSE GUARD SECURITY
01.2015 - 12.2018
Laborer
EAST END STEEL
01.2015 - 11.2018
Maintenance Man
SHILOH LIFESTYLE SERVICES
11.2013 - 01.2014
Warehouse Assistant
KIRK MARKET
10.2013 - 11.2013
High School Diploma - Life Skills
CIFEC – Cayman Islands Further Education Centre
High School Diploma - Tourism And Hospitality
John Gray High School
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