Dynamic warehouse professional with extensive experience at UPS, excelling in team leadership and operational efficiency. Proven track record in implementing process improvements and enhancing productivity. Skilled in forklift operations and quality control, fostering collaboration and a positive work environment to achieve targets and reduce turnover.
Overview
18
18
years of professional experience
Work History
Warehouse Associate
Grainger Distribution Center
Louisville, KY
10.2025 - Current
Collaborated with team members to ensure timely order fulfillment and accuracy in shipments.
Operated forklifts and pallet jacks to transport materials efficiently throughout the warehouse.
Conducted regular inspections of equipment to ensure optimal performance and safety compliance.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Selection Lead
Gordon Food Service
Shepherdsville, KY
04.2023 - 10.2025
Operated forklifts and pallet jacks to efficiently move products within warehouse.
Selected and prepared customer orders accurately according to specifications.
Collaborated with team members to streamline order fulfillment processes.
Tracked production and quality control systems to proactively identify deficiencies.
Trained new staff on operational procedures and company policies.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Outbound Supervisor
UPS
Louisville, KY
01.2021 - 04.2023
Supervised daily outbound operations to ensure timely package delivery.
Coordinated workflow among team members to optimize productivity and efficiency.
Implemented process improvements leading to enhanced operational performance.
Trained and mentored new staff on best practices for outbound logistics.
Ensured compliance with safety protocols and company policies in all operations.
Analyzed operational metrics regularly, identifying areas for improvement within the outbound process and implementing necessary changes accordingly.
Coordinated team schedules to optimize workflow and meet delivery deadlines.
Outbound Operations Supervisor
Papa Johns International Inc. QCC
Jeffersontown, KY
02.2015 - 01.2021
Coordinated team activities to optimize order fulfillment processes and improve operational efficiency.
Supervised outbound logistics operations, ensuring timely delivery and quality control of products.
Monitored performance metrics to identify areas for improvement and drive strategic initiatives within the team.
Collaborated with other departments to ensure seamless integration of inbound and outbound operations, resulting in improved overall workflow efficiency.
Led by example in maintaining a high standard of professionalism among warehouse staff, fostering a positive work environment conducive to productivity and collaboration.
Crew Leader
Cracker Barrell Old Country Store
Brooks, KY
04.2008 - 02.2015
Supervised daily operations, ensuring efficient service and adherence to quality standards.
Trained and mentored new crew members on procedures and customer service techniques.
Coordinated team schedules to optimize coverage during peak hours and special events.
Implemented process improvements that enhanced workflow efficiency and reduced wait times.
Trained employees in time management and proper ways to complete job duties.