Justin Rhodes
Magnolia
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Safety-conscious driver experienced with step vans and bigger delivery vehicles. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Auto Body Technician
Classic Creations
Hodgenville
09.2023 - Current
- Repaired vehicle body parts using welding and painting techniques.
- Inspected damaged vehicles to assess repair needs and plan work.
- Removed dents and imperfections from surfaces using appropriate
- Disassembled and reassembled vehicle components as necessary during repairs.
- Inspected completed jobs for quality control purposes prior to releasing vehicles back to customers.
- Followed workplace safety protocols to prevent injuries, accidents and vehicle damage.
- Maintained a clean and organized work area for safety and efficiency.
Auto Body Technician
Yates Bodyshop
Cecilia
04.2022 - 09.2023
- Start to finish repairing vehicles that were in a collision.
- Collaborated with team members to ensure efficient workflow in the shop.
- Maintained a clean and organized work area for safety and efficiency.
- Followed manufacturer guidelines to restore vehicles to original specifications.
- Disassembled and reassembled vehicle components as necessary during repairs.
- Replaced damaged car fenders, grills and panels.
- Repaired vehicle body parts using welding and painting techniques.
- Inspected damaged vehicles to assess repair needs and plan work.
- Removed dents and imperfections from surfaces using body fillers.
Route Service Sales Representative
Cintas
Elizabethtown
03.2020 - 04.2022
- Assisted customers with product inquiries and service options.
- Managed customer accounts and processed orders efficiently.
- Resolved customer complaints through effective communication and problem-solving.
- Managed inventory levels of products on assigned routes to ensure adequate stock is available for customers' needs.
- Delivered products to customers while ensuring timely service and route efficiency.
- Maintained accurate inventory of products and supplies on delivery vehicle.
- Provided exceptional customer service to build strong client relationships.
- Managed customer accounts, addressing inquiries and resolving issues promptly.
- Followed safety protocols for vehicle operation and product handling during deliveries.
- Conducted routine vehicle maintenance checks to ensure safe transportation.
- Collaborated with team members to streamline delivery processes and improve service efficiency.
- Provided customers with product knowledge, pricing information, delivery schedules.
- Collaborated with other departments within the company regarding route information or changes.
- Demonstrated excellent communication skills when interacting with customers both in person and over the phone.
- Utilized effective problem solving techniques when addressing difficult customer situations.
- Maintained accurate records of all customer orders and deliveries.
- Developed and maintained relationships with existing customers to ensure customer satisfaction.
- Organized paperwork associated with each stop made during routes such as invoices, bills of lading.
Customer service representative
Publishers printing
Elizabethtown
04.2019 - 03.2020
- Assisted customers with inquiries and resolved issues effectively.
- Processed orders and managed customer account updates accurately.
- Coordinated communication between departments to enhance service delivery.
- Assisted customers with inquiries on printing services and product offerings.
- Processed orders and ensured accurate information entry into the system.
- Handled customer complaints effectively to maintain satisfaction levels.
- Collaborated with production teams to resolve service-related issues promptly.
- Maintained detailed records of customer interactions for quality assurance.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong customer relationships to encourage repeat business.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Second pressman
Publishers Printing
Lebanon Junction
04.2014 - 03.2020
- Operated press equipment for high-quality printing jobs.
- Assisted lead pressman in maintaining production schedules.
- Conducted routine maintenance on printing machinery.
- Monitored ink and paper supplies for optimal usage.
- Collaborated with team to ensure workflow efficiency.
- Adjusted settings for color accuracy and print quality.
- Inspected printed materials for defects and consistency.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Created sample copies for approval by professionals and corrected identified problems.
- Communicated regularly with supervisors regarding job progress and any potential delays or issues that may arise.
- Used plate and roller or digital methods to complete work, depending on specific project requirements.
- Trained new staff members on appropriate operation of machinery and safety protocols within the department.
- Troubleshot malfunctions in the pressroom.
- Operated computerized controls to adjust speed, pressure, temperature, register settings, as needed.
- Conducted regular inspections of all press components including cylinders, blankets, rollers.
- Worked closely with supervisors to ensure that deadlines were met without compromising quality standards.
- Loaded rolls of paper onto the presses' unwind stands or into feeders manually or with hoists.
Education
Collision Repair Technician - Collision Repair Tech
Southcentral Kentucky Community And Technical College
Bowling Green, KY 09.2021 - 05.2023
Bullitt Central High School
Shepherdsville, KYSkills
- Customer relationship management
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Safe vehicle operation
References
References available upon request.
Timeline
Auto Body Technician
Classic Creations
09.2023 - Current
Auto Body Technician
Yates Bodyshop
04.2022 - 09.2023
Collision Repair Technician - Collision Repair Tech
Southcentral Kentucky Community And Technical College
09.2021 - 05.2023
Route Service Sales Representative
Cintas
03.2020 - 04.2022
Customer service representative
Publishers printing
04.2019 - 03.2020
Second pressman
Publishers Printing
04.2014 - 03.2020
Bullitt Central High School