Justin Welch
Salt Lick
Summary
Dynamic 911 Telecommunicator with proven expertise at the City of Morehead, excelling in emergency management and stress tolerance. Recognized for enhancing response times and fostering teamwork, while maintaining confidentiality and prioritizing critical situations. Adept in CPR and first aid, demonstrating strong judgment in high-pressure environments.
Diligent 911 Telecommunicator with solid background in emergency communication and crisis management. Successfully handled high-pressure situations, ensuring accurate and timely dispatch of emergency services. Demonstrated strong multitasking skills and excellent communication abilities to coordinate responses effectively.
communication professional prepared for critical response roles within emergency services. Extensive experience managing emergency calls and dispatching appropriate resources swiftly and accurately. Known for strong team collaboration, adaptability, and calm demeanor under pressure.
Dedicated 911 Dispatcher offering 13 years of related experience. Familiar with managing emotions and staying clear-headed under pressure.
Certified 911 Telecommunicator offers demonstrated communication and multitasking abilities. Knowledgeable about documentation and dispatching systems. Works great under pressure and remains calm during emergencies.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
911 Telecommunicator
City of Morehead
09.2023 - Current
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
- Provided compassionate assistance to distressed callers while maintaining composure under challenging circumstances.
911 Public Safety Telecommunicator
Bath County E-911
11.2012 - Current
- Maintained strict confidentiality regarding sensitive information, adhering to privacy regulations and policies.
- Achieved high levels of proficiency in multitasking by managing phones, radios, computers, and other equipment simultaneously under pressure.
- Supported fellow telecommunicators during high-stress situations, contributing to overall team success.
- Promoted a positive work environment by actively collaborating with colleagues to share knowledge and provide mutual support.
- Ensured public safety by swiftly dispatching appropriate resources to the scene of incidents.
Emergency Medical Technician
Bath County Ems
09.2003 - 09.2023
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Demonstrated leadership abilities while serving as shift supervisor during designated shifts or special events requiring additional responsibilities beyond primary duties.
- Served as Assistant Director. Assisted with scheduling, budgets and consumed Director's duties when not available.
Education
No Degree - Emergency Medical Technician
Maysville Community And Technical College
Morehead, KY05-2003
High School Diploma -
Bath County High School
Owingsville, KY05-2001
Skills
- Emergency management
- Stress tolerance
- Firefighting protocols
- Call prioritization
- Law enforcement procedures
- Disaster response
- CPR and first aid
- Teamwork and collaboration
- Dependable and responsible
- Documentation
- Prioritizing situations
- Good judgment
Accomplishments
- Supervised team of 25 staff members.
Certification
- PST - Public Safety Telecommunicator
- EMD - Emergency Medical Dispatch
- Certified Emergency Medical Technician, Rowan County Ems- 08/2023-Present
- Certified FireFighter, Olympian Springs Fire Department - 12/2010-Present
- Certified FireFighter, Salt Lick Fire Department - 06/2000-Present
- Fire Chief, Olympian Springs Fire Department- 01/2014
- CPR Instructor
- Certified 911 Telecommunicator
Timeline
911 Telecommunicator
City of Morehead
09.2023 - Current
911 Public Safety Telecommunicator
Bath County E-911
11.2012 - Current
Emergency Medical Technician
Bath County Ems
09.2003 - 09.2023
No Degree - Emergency Medical Technician
Maysville Community And Technical College
High School Diploma -
Bath County High School
Similar Profiles
Justin RectorJustin Rector
Overhead Door Technician at Morehead City Overhead DoorsOverhead Door Technician at Morehead City Overhead Doors
Scott AndrewsScott Andrews
Account Specialist at Fastenal-Morehead City, NCAccount Specialist at Fastenal-Morehead City, NC
Robert CovingtonRobert Covington
Fire Fighter/ EMT-B at Morehead City Fire DepartmentFire Fighter/ EMT-B at Morehead City Fire Department
SHEENA LACEYSHEENA LACEY
EMT -B at AmeriPro EMSEMT -B at AmeriPro EMS
Paiton HalePaiton Hale
Route Relief Driver at Ale-8Route Relief Driver at Ale-8