Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kadjeem Taylor

George Town,Bodden Town

Summary

Committed to enhancing client relations. Adept at enhancing encounters for a more personal experience. Well spoken and charismatic Individual. Proficient at enhancing staff rapport whilst focusing on day-to-day operations. Enthusiastic, friendly demeanor with a knack for organization and efficiency. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

11
11
years of professional experience

Work History

Sale Consultant

The Mattress Experts
2023.01 - Current
  • Cold Calling, Daily Customer Interactions, Processing daily Transactions, Balancing daily revenue, Acquiring Product Knowledge, Applying Various sales techniques

Customer Service Supervisor

Bank of Butterfield
2022.10 - 2023.01
  • Balancing of Teller transactions, Validating personal information for client transactions, Maintaining credit/debit card logs, Assisting staff in finding outages, Logging and locating ATM outages, Processing Local Bank cash shipments

Front Desk Agent/Concierge

Rum Point Club Residences
2020.11 - 2022.06
  • Confirm Transaction Data, Receipt of payments, Provide bookkeeping of personal information, Sustained Financial Records, Providing top of the line customer service experience, Providing follow-up of clients and vendors, Logging bookings via online and phone reservations

Store Manager/Technical Sales Associate

Bang & Olufsen
2019.11 - 2020.05
  • Providing top of the line customer service, Sharing knowledge of technology, Process shipping orders, Logging transactions, client requests and orders, Monitored Inventory and product costs, Created Social media advertisements

Assistant Store Manager

Cayman MAC Store
2012.12 - 2018.05
  • Oversaw Opening and closing procedure, Logging and assisting in product troubleshooting, House calls for setup of technology, Balancing Cashiers, Managing Inventory, Adjusting workspace for efficiency, Managing staff and addressing any issues, Answered phones calls, Basic Accounting for daily transactions

Education

High School Diploma -

John Gray High School
06.2008

Skills

  • Meeting Arrangements.
  • Processing Money transactions.
  • Administrative skills.
  • Effective planning.
  • Recordkeeping and bookkeeping.
  • Technology savvy.
  • Good Interpersonal Communications.
  • Microsoft Suite proficient.
  • Excellent workplace rapport.
  • Time Management
  • Customer Relationship Management
  • Product and service knowledge
  • Customer Service
  • Customer Relations
  • Product and Service Sales
  • Staff Training
  • Account Management
  • Client Service

Additional Information

Pride Customer Service Program

Timeline

Sale Consultant

The Mattress Experts
2023.01 - Current

Customer Service Supervisor

Bank of Butterfield
2022.10 - 2023.01

Front Desk Agent/Concierge

Rum Point Club Residences
2020.11 - 2022.06

Store Manager/Technical Sales Associate

Bang & Olufsen
2019.11 - 2020.05

Assistant Store Manager

Cayman MAC Store
2012.12 - 2018.05

High School Diploma -

John Gray High School
Kadjeem Taylor