Kadjeem Taylor
George Town,Bodden Town
Summary
Committed to enhancing client relations. Adept at enhancing encounters for a more personal experience. Well spoken and charismatic Individual. Proficient at enhancing staff rapport whilst focusing on day-to-day operations. Enthusiastic, friendly demeanor with a knack for organization and efficiency. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
11
11
years of professional experience
Work History
Sale Consultant
The Mattress Experts
01.2023 - Current
- Cold Calling, Daily Customer Interactions, Processing daily Transactions, Balancing daily revenue, Acquiring Product Knowledge, Applying Various sales techniques
Customer Service Supervisor
Bank of Butterfield
10.2022 - 01.2023
- Balancing of Teller transactions, Validating personal information for client transactions, Maintaining credit/debit card logs, Assisting staff in finding outages, Logging and locating ATM outages, Processing Local Bank cash shipments
Front Desk Agent/Concierge
Rum Point Club Residences
11.2020 - 06.2022
- Confirm Transaction Data, Receipt of payments, Provide bookkeeping of personal information, Sustained Financial Records, Providing top of the line customer service experience, Providing follow-up of clients and vendors, Logging bookings via online and phone reservations
Store Manager/Technical Sales Associate
Bang & Olufsen
11.2019 - 05.2020
- Providing top of the line customer service, Sharing knowledge of technology, Process shipping orders, Logging transactions, client requests and orders, Monitored Inventory and product costs, Created Social media advertisements
Assistant Store Manager
Cayman MAC Store
12.2012 - 05.2018
- Oversaw Opening and closing procedure, Logging and assisting in product troubleshooting, House calls for setup of technology, Balancing Cashiers, Managing Inventory, Adjusting workspace for efficiency, Managing staff and addressing any issues, Answered phones calls, Basic Accounting for daily transactions
Education
High School Diploma -
John Gray High School
06.2008
Skills
- Meeting Arrangements
- Processing Money transactions
- Administrative skills
- Effective planning
- Recordkeeping and bookkeeping
- Technology savvy
- Good Interpersonal Communications
- Microsoft Suite proficient
- Excellent workplace rapport
- Time Management
- Customer Relationship Management
- Product and service knowledge
- Customer Service
- Customer Relations
- Product and Service Sales
- Staff Training
- Account Management
- Client Service
Additional Information
Pride Customer Service Program
Timeline
Sale Consultant
The Mattress Experts
01.2023 - Current
Customer Service Supervisor
Bank of Butterfield
10.2022 - 01.2023
Front Desk Agent/Concierge
Rum Point Club Residences
11.2020 - 06.2022
Store Manager/Technical Sales Associate
Bang & Olufsen
11.2019 - 05.2020
Assistant Store Manager
Cayman MAC Store
12.2012 - 05.2018
High School Diploma -
John Gray High School
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