Kailey Sturgeon
Crestwood
Summary
Motivated, people-oriented student with a strong interest in pursuing a career as a dental hygienist. Skilled at interacting with others, building positive relationships, and creating a welcoming environment. Excited and ready to be a part of a team, with an eagerness to learn, develop hands-on skills, and grow within the dental field.
Overview
2
2
years of professional experience
Work History
Front-End Supervisor / Front-End Customer Service
Kroger
Buckner
10.2023 - Current
- Supervised daily operations of front-end staff and cashiers to optimize efficiency.
- Trained new employees in customer service techniques and checkout procedures.
- Resolved customer complaints promptly, ensuring high satisfaction levels.
- Monitored cash handling procedures for accuracy and compliance with policies.
- Collaborated with management to improve front-end efficiency and workflow processes.
- Answered customer inquiries via phone and directed calls to appropriate staff members.
- Verified adequate cash supply in checkouts by monitoring cash drawers.
- Processed customer transactions efficiently at a high-volume retail location.
Education
High School Diploma -
Oldham County High School
Buckner, KY08-2025
Enrolled and Pursuing Dental Hygiene at
Bluegrass Community & Technical College
Lexington, KYSkills
- Customer service excellence
- Team leadership
- Employee training
- Cash management
- Conflict resolution
- Process improvement
- Communication skills
- Marketing strategies
- Team building
- Time management
Accomplishments
Valedictorian
Affiliations
Varsity Volleyball Team — Participated for 4 years, conditioning, and team events; demonstrated teamwork, discipline, and leadership.
Timeline
Front-End Supervisor / Front-End Customer Service
Kroger
10.2023 - Current
High School Diploma -
Oldham County High School
Enrolled and Pursuing Dental Hygiene at
Bluegrass Community & Technical College