Dependable Kitchen Hand with expertise in food preparation and safety measures. Delivered positive customer experiences through strong multitasking and time management skills. Contributed to efficient kitchen operations by maintaining cleanliness standards and effectively managing inventory.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Cashier/Customer Service
Strike and Spare Family Fun Centers
Erlanger
04.2023 - Current
Assisted in food preparation and service in a kitchen setting.
operated a grill, oven, fryer, and microwave for bar and grill food.
plated food in a proper manner
prepped food for cooking
prepared food in a timely manner
maintained cleanliness of register and drink serving area in a fast paced environment.
served fountain drinks in large quantities
served pre-prepped food - such as pizza slices, baked goods, etc.
part of mechanic crew
fixed bowling machine malfunctions
took care of multiple problems at a time
practiced safe behavior around dangerous machines
oiled bowling lanes with a heavy machine
Assisted customers with inquiries about services and promotions.
Maintained cleanliness and organization of cashier area and supplies.
Oversaw cash register operations and performed daily cash reconciliation to maintain accurate financial records.
Processed customer transactions efficiently at family entertainment center.
Collaborated with team to ensure smooth operation during busy hours.
Provided excellent customer service to enhance guest experience.
Trained new staff on register operations and customer service protocols.
Recommended additional services to customers based on their interests.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Operated cash register or POS system to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Executed various tasks directed by management.
Stocked shelves with merchandise when needed.
Greeted customers and answered any questions they had about the store's products and services.
Helped customers find specific products, answered questions, and offered product advice.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Provided personalized customer service through active listening and engagement to improve guest satisfaction.
Cashier/Cook
ludlow bromely swim club
Ludlow
05.2021 - 09.2024
Working cashier, taking orders, cooking and prepping food.
Assisted members with inquiries and provided exceptional customer service.
Maintained a clean and organized checkout area for optimal operation.
Coordinated with team members to enhance daily operations and customer service.
Trained new cashiers on procedures and best practices for service excellence.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Stocked shelves with merchandise to ensure product availability.
Completed tasks to support operational efficiency.
Ensured cleanliness of checkout area, including countertops and registers, to promote a welcoming environment.
Issued receipts, refunds, credits or change due to customers.
Organized inventory and ensured proper storage of food items.
Collaborated with team members to streamline kitchen operations.
Monitored cooking times to ensure quality and freshness of dishes.
Supported front-of-house staff during peak service hours.
Followed health regulations to maintain a safe food handling environment.
Carried out basic cleaning duties such as sweeping floors, washing dishes .
Prepared diverse menu items based on customers' orders and adherence to approved procedures.
Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
Contributed to successful kitchen operations with smooth handling of daily checklists.
Unloaded food and supplies from delivery trucks to appropriate storage locations.
Checked stock regularly and discarded unsafe food to protect customers.
Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Adjusted seasonings of dishes during cooking process in order to enhance flavors.
Set up work stations prior to opening to minimize prep time.
Checked completed orders for correct quantity and quality.
Monitored temperatures of prepared food and cold-storage areas.
Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Distributed food to service staff for prompt delivery to customers.