Kaitlyn Shepherd
Louisville
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Sales Associate
Walmart
Louisville
08.2025 - Current
- Provided excellent customer service to enhance shopping experience.
- Resolved customer inquiries and concerns promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Package Handler
UPS
Louisville
12.2022 - 05.2025
- Sorted packages for efficient delivery and processing.
- Operated machinery to assist in package handling and movement.
- Maintained clean and organized work areas to ensure safety.
- Followed safety protocols to minimize risks during package handling.
- Assisted in training new employees on procedures and best practices.
- Labeled parcels accurately according to company guidelines.
- Conducted safety inspections to identify hazards in the workplace.
- Collaborated with management to improve safety protocols and procedures.
- Monitored compliance with safety regulations and standards consistently.
- Facilitated safety meetings to communicate policies and gather employee feedback.
- Maintained accurate records of safety inspections, incidents, and training sessions.
- Provided guidance on personal protective equipment usage and best practices.
Warehouse Worker
GE Appliances
Louisville
01.2022 - 03.2022
- Packaged and labeled products for shipment to ensure accuracy and compliance.
- Collaborated with team members to streamline warehouse operations and processes.
- Followed safety procedures to maintain a secure working environment for all staff.
- Maintained cleanliness of work areas to uphold company standards and regulations.
- Conducted regular inventory checks to maintain stock levels and organization.
Sales Lead Keyholder
Game Exchange
Louisville
08.2021 - 12.2021
- Managed inventory levels and organized stock on sales floor.
- Trained new employees on product knowledge and customer service skills.
- Resolved customer inquiries and complaints in a timely manner.
- Oversaw opening and closing procedures for the store operations.
- Resolved customer complaints in a timely manner to maintain positive relationships with clients.
- Ensured compliance with company policies related to safety regulations, health codes, security measures.
Key Holder
Dollar General
Vine Grove
11.2020 - 11.2021
- Operated cash register and processed customer transactions efficiently.
- Assisted with inventory management and restocked shelves as needed.
- Ensured store cleanliness and organized merchandise displays regularly.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Verified accuracy of register tills at beginning and end of shift.
- Supervised bank deposits and security procedures to support store opening and closing.
Sales Associate
Shepherdsville jewelry and pawn
Louisville
05.2020 - 05.2021
- Assisted customers in selecting jewelry and pawn options.
- Processed sales transactions accurately and efficiently.
- Maintained inventory records for jewelry and pawn items.
- Collaborated with team members to organize store displays.
- Resolved customer inquiries and concerns promptly.
- Educated customers on product features and care instructions.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Teacher
Sprouts Daycare
Brandenburg
05.2019 - 05.2020
- Developed engaging lesson plans tailored to young children's learning styles.
- Facilitated daily activities that promote social and emotional development in children.
- Implemented age-appropriate educational materials and resources for effective learning.
- Conducted regular assessments to monitor children's developmental milestones consistently.
- Organized group activities to enhance teamwork and communication among children.
Cashier
Popeyes
Elizabethtown
06.2018 - 10.2019
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness and organization of cash register area.
- Assisted customers with menu selections and special requests.
- Supported team members during peak service hours.
- Restocked supplies and ensured product availability.
- Collaborated with management to improve service quality and efficiency.
Education
Associate of Science - Nursing
University of Louisville
Louisville, KY 08.2023 - 01.2026
Meade County High School
Brandenburg, KentuckySkills
- Critical thinking
- Customer service
- Team collaboration
- Time management
- Safety compliance
Timeline
Sales Associate
Walmart
08.2025 - Current
Associate of Science - Nursing
University of Louisville
08.2023 - 01.2026
Package Handler
UPS
12.2022 - 05.2025
Warehouse Worker
GE Appliances
01.2022 - 03.2022
Sales Lead Keyholder
Game Exchange
08.2021 - 12.2021
Key Holder
Dollar General
11.2020 - 11.2021
Sales Associate
Shepherdsville jewelry and pawn
05.2020 - 05.2021
Teacher
Sprouts Daycare
05.2019 - 05.2020
Cashier
Popeyes
06.2018 - 10.2019
Meade County High School