KALEA HENDERSON
Benton,KY
Summary
Dynamic and results-driven communications and marketing professional with a proven track record of building strategic partnerships among business leaders, community organizations, and workforce stakeholders. Experienced in leading multi-platform digital strategies. Recognized for fostering collaborative relationships, managing high-impact programs, and managing teams of up to 20 personnel. Passionate about community engagement and excels at translating complex community issues into compelling narratives across social, print and broadcast media.
Experienced with member engagement and service management. Uses strategic planning to enhance customer experiences and operational efficiency. Track record of effective team coordination and issue resolution.
Overview
5
5
years of professional experience
Work History
Member Services Director
Paducah Area Chamber of Commerce
Paducah
02.2025 - Current
- Led member engagement initiatives to enhance satisfaction and retention rates.
- Developed training programs for staff to improve service delivery and operational efficiency.
- Implemented new membership management software, streamlining communication with members.
- Coordinated community outreach events to promote Chamber resources and support local businesses.
- Oversee the Paducah Young Professional program to foster networking and professional development opportunities.
Marketing Coordinator
Frazine Wellness
Paducah
10.2023 - 02.2025
- Developed and executed targeted marketing campaigns to enhance brand visibility and customer engagement.
- Coordinated social media strategies, increasing audience interaction through tailored content and analytics insights.
Assignment Manager
WPSD Local 6
Paducah
07.2022 - 10.2023
- Managed daily assignment scheduling to optimize resource allocation and enhance operational efficiency.
- Coordinated communication between departments to ensure seamless workflow and timely project execution.
- Analyzed and reviewed news articles, print journalism, and web articles to ensure accuracy.
Multimedia Journalist
WPSD Local 6
Paducah
07.2021 - 07.2022
- Reported and communicated complex issues including public safety, local government, and economic development to a broad community audience across television, web, and social media platforms.
- Conducted in-depth research to inform news stories, ensuring accuracy and relevance in reporting.
- Produced engaging multimedia content for broadcast, enhancing viewer engagement and storytelling quality.
- Developed strong professional relationships with sources, fostering trust and credibility within the community.
Associate Producer
WPSD Local 6
Paducah
01.2021 - 07.2021
- Produced compelling visual content for two daily newscasts.
- Coordinated production schedules to ensure timely delivery of news segments and special features.
- Collaborated with reporters and anchors to develop engaging story concepts and formats.
Education
Bachelor of Science - Television Production/Mass Communications, Photography
Murray State University
Murray, KYSkills
- Interpersonal skills
- Strong time management skills
- Conflict management
- Emotional intelligence
- Team leadership
- Communication
- Ability to receive feedback
Timeline
Member Services Director
Paducah Area Chamber of Commerce
02.2025 - Current
Marketing Coordinator
Frazine Wellness
10.2023 - 02.2025
Assignment Manager
WPSD Local 6
07.2022 - 10.2023
Multimedia Journalist
WPSD Local 6
07.2021 - 07.2022
Associate Producer
WPSD Local 6
01.2021 - 07.2021
Bachelor of Science - Television Production/Mass Communications, Photography
Murray State University