Kaley Burdine
Versailles
Summary
Skilled in providing customers with high energy level greeting when entering the store as well as hardworking with proven relationship-building and time management skills in fast-paced, busy environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty, including allowing the customer to leave the store with a pleasant experience.
Enthusiastic attitude with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Server
Frischs Restaurants Inc
Winchester
08.2022 - 08.2024
- Prepared drinks according to standard recipes.
- Stayed informed about daily specials, new menu items, promotions.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests and provided menus.
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Checked food before serving it to customers.
Education
Some College (No Degree) - Criminal Justice
Eastern Kentucky University
Richmond, KYSkills
- Customer service
- Effective communication
- Problem solving
- Organizational skills
- Cashier experience
- Time management
- Attention to detail
- Memory retention
Accomplishments
- George rogers Clark high school honor student for 2 years
Affiliations
- Painting
- Drawing
- Room design
- Collage art
- Interest in sewing and crochet
References
References available upon request.
Timeline
Server
Frischs Restaurants Inc
08.2022 - 08.2024
Some College (No Degree) - Criminal Justice
Eastern Kentucky University