Kallie Rodgers
Mount Washington
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
15
15
years of professional experience
Work History
Server
Tumbleweed Tex Mex Grill & Margarita Bar
Brooks
02.2026 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences.
- Delivered food and beverages promptly to tables and counter areas.
- Processed customer orders efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Supported team members during busy periods to enhance service flow.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Quality Control Inspector
Fortna
Mount Washington
10.2018 - 02.2026
- Inspected incoming materials for quality compliance and safety standards.
- Conducted routine audits of production processes for adherence to specifications.
- Collaborated with production teams to identify and resolve quality issues.
- Documented inspection findings and maintained accurate quality records.
- Trained new inspectors on quality control procedures and best practices.
- Participated in continuous improvement initiatives to enhance product quality.
- Communicated effectively with management regarding potential quality concerns.
- Tested finished goods prior to shipment according to established protocols.
Server
Joe’s Crab Shack
Louisville
03.2011 - 06.2012
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences.
- Delivered food and beverages promptly to tables and counter areas.
- Processed customer orders efficiently using point-of-sale systems.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
Christian Academy of Indiana
New Albany, INSkills
- Customer service
- Point-of-sale operation
- Menu knowledge
- Order accuracy
- Process auditing
- Quality control
- Food service standards
- Effective communication
- Time management
- Attention to detail
- Calm demeanor
- Memory retention
- Strong work ethic
- Sales techniques
- Upselling techniques
Accomplishments
- Consistent in upselling “drink of the month” and pushing corporate driven menu items.
Timeline
Server
Tumbleweed Tex Mex Grill & Margarita Bar
02.2026 - Current
Quality Control Inspector
Fortna
10.2018 - 02.2026
Server
Joe’s Crab Shack
03.2011 - 06.2012
Christian Academy of Indiana