Summary
Overview
Work History
Education
Skills
Timeline
Generic

KAMARA FORTE'

HOPKINSVILLE

Summary

I have extensive experience as a corporate travel consultant with over 25 years in corporate travel, consulting for VIP accounts. My career in the travel industry has sharpened my writing, organizational, and communication skills. In my most recent position, I was a member support, balance bill coordinator, and NSA (No Surprises Act) assistant to the director. Prior to that position, I was employed with a federal government contractor. I have successfully completed training for certificates in grant writing, government contracting, as well as management.

Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.

Overview

21
21
years of professional experience

Work History

Member Support and Balance Bill Negotiations Specialist

BillingNav
12.2024 - 04.2025
  • IN-DEPTH UNDERSTANDING OF HIPPA LAWS
  • ASSISTED IN NEGOTIATIONS FOR NSA CLAIMS
  • MAINTAINED ONGOING COMMUNICATION WITH PROVIDERS, MEMBERS, ATTORNEYS, OR COLLECTION AGENCIES TO RESOLVE BALANCE BILL FEES
  • PROACTIVELY ASSISTED WITH NEGOTIATING CLAIMS IMPACTED BY THE NO SURPRISES ACT (NSA), FOCUSING ON RESOLVING DISPUTES WITH OUT-OF-NETWORK PROVIDERS TO AVOID ESCALATION TO INDEPENDENT DISPUTE RESOLUTION (IDR). BILLING/FEE NEGOTIATION.

Travel Coordinator

Innovative Emergency Management (IEM)
10.2021 - 08.2024
  • ARRANGED TRAVEL FOR COMPANY EMPLOYEE DEPLOYMENT AS GOVERNMENT CONTRACTORS FOR DISASTER RELIEF PROJECTS
  • CREATED AND ASSISTED TRAVELERS WITH IT ISSUES UTILIZINGTHE CERTIFY/EMBURSE APPLICATION BY CREATING HELP DESK TICKETS USING FRESHERSERVICE.
  • ASSISTED EMPLOYEES WITH SUBMISSION OF APPROVED EXPENSE REPORTS.
  • ENSURED TRAVELERS REQUIRING FINANCIAL ASSISTANCE WERE RECONCILED IN A TIMELY MANNER.
  • ADEPT AT UTILIZING THE CERTIFY BOOKING/EXPENSE APPLICATION
  • RESPONSIBLE FOR MAINTAINING AND UPDATING ALL CREDIT CARD AUTHORIZATIONS FOR IEM EMPLOYEES.
  • SUCCESSFULLY COMPLETED A THREE MONTH TRAINING COURSE FOR NEW MANAGERS.
  • EXECUTIVE ASSISTANT TO THE OWNER AND CHAIRWOMAN OF THE COMPANY.

VVIP Travel Consultant

Corporate Travel Management
06.2017 - 03.2020
  • DEDICATED VIP/VVIP TRAVEL CONSULTANT TO MAJOR FASHION HOUSE AND DOW BOARD MEMBER.
  • REMOTE POSITION. SABRE GDS.
  • ARRANGED STATE GOVERNMENT ACCOUNT TRAVEL AS WELL AS FOR MEDICAID PATIENTS (ALASKA).

After-Hours Travel Consultant

Agent 24
02.2015 - 05.2017
  • REMOTE EMERGENCY TRAVEL CONSULTANT FOR ATTORNEY AND ENTERTAINMENT INDUSTRY
  • SABRE GDS.

Document Management

Altegra Health Management
01.2014 - 02.2015
  • DOCUMENT MANAGEMENT FOR HEDIS MEDICAID RECORD UPLOADS.
  • RESPONSIBLE FOR ATTAINING MEDICAL RELEASE AUTHORIZATIONS.
  • KNOWLEDGEABLE IN USE OF THE EPIC RECORDS SYSTEM.

Corporate Travel Consultant

CWT
05.2004 - 12.2009
  • DEDICATED VIP ON-SITE TRAVEL CONSULTANT
  • SABRE GDS.
  • MANAGED CORPORATE MEETING AIR TRAVEL FOR HUNDREDS OF MEETINGS WORLDWIDE.
  • PROCESS ALL TRANSACTION HISTORY AND COST SAVINGS DATA AT THE CONCLUSION OF EACH MEETING.
  • COORDINATED AIR TRAVEL FOR GROUPS BETWEEN 5-400 ATTENDEES.
  • CORRESPONDED WITH PEOPLE OF VARIOUS WORK BACKGROUNDS FROM ALL OVER THE WORLD.

Education

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Austin Peay University
01.2020

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Austin Peay University
01.2013

Skills

  • Administrative support
  • GRANT/PROPOSAL WRITING
  • Expense report management
  • SABRE GDS expertise
  • Medical records management
  • Government contracting certifications
  • Proficient in Zoho and Zendesk
  • Adept at using travel management applications
  • ABLE TO MAKE DECISIONS WITH MINIMAL SUPERVISION
  • TECH SAVVY-PROFICIENT WITH MICROSOFT OFFICE
  • BASIC UNDERSTANDING OF POWER BI
  • TEAM PLAYER, ABLE TO WORK COLLABORATIVELY WITHIN A GROUP OR INDIVIDUAL SETTING TO COMPLETE PROJECTS
  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Quality assurance
  • Management collaboration
  • Advanced communication
  • Proficient in [software]
  • Problem-solving abilities
  • Relationship building
  • Conflict resolution
  • Teamwork
  • Interpersonal skills
  • Customer relationship management
  • Time management abilities

Timeline

Member Support and Balance Bill Negotiations Specialist

BillingNav
12.2024 - 04.2025

Travel Coordinator

Innovative Emergency Management (IEM)
10.2021 - 08.2024

VVIP Travel Consultant

Corporate Travel Management
06.2017 - 03.2020

After-Hours Travel Consultant

Agent 24
02.2015 - 05.2017

Document Management

Altegra Health Management
01.2014 - 02.2015

Corporate Travel Consultant

CWT
05.2004 - 12.2009

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Austin Peay University

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Austin Peay University
KAMARA FORTE'