Karaline Ratliff
Georgetown
Summary
Dedicated animal care professional with experience at VCA Woodford, skilled in animal handling and health evaluation. Proven ability to enhance operational efficiency and foster strong communication with pet owners. Committed to ensuring animal wellbeing through effective sanitation procedures and interactive care, contributing to a safe and nurturing environment.
Overview
4
4
years of professional experience
Work History
Kennel Worker
VCA Woodford
05.2024 - Current
- Monitored animal behavior and health, reporting concerns to senior staff promptly.
- Supported grooming tasks including bathing and brushing to promote hygiene and comfort.
- Engaged in training sessions to learn best practices for animal handling and safety protocols.
- Collaborated with team members to execute routine cleaning schedules efficiently.
- Developed strong communication skills through interactions with pet owners regarding care routines.
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Contributed to efficient operations by updating records, managing inventory, and communicating effectively with team members.
- Worked effectively in fast-paced environments.
Undergraduate Barn Assistant
Midway University
08.2024 - 08.2024
- Monitored feed and water supplies, ensuring timely replenishment to support animal nutrition and hydration needs.
- Developed efficient workflow processes for daily chores, enhancing operational productivity within the barn environment.
- Collaborated with team members to implement best practices in animal husbandry, promoting overall herd health outcomes.
- Supported veterinary staff during routine checkups, vaccinations, and medical treatments for optimal animal health.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Customer Service Representative
Mountain Arts Center
03.2022 - 05.2024
- Supported daily operations by managing high-volume calls while maintaining professionalism and accuracy.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Science - Equine Rehab.
Midway University
Versailles, KY05-2028
High School Diploma -
Prestonsburg Highschool
Prestonsburg, KY05-2024
Skills
- Patience and perseverance
- Sanitation procedures
- Sanitation
- Scheduling appointments
- Animal handling expertise
- Dietary needs
- Interactive communication skills
- Physical strength
- Canine behavior
- Feline behavior
- Health evaluation
- Care monitoring
- Animal monitoring
Timeline
Undergraduate Barn Assistant
Midway University
08.2024 - 08.2024
Kennel Worker
VCA Woodford
05.2024 - Current
Customer Service Representative
Mountain Arts Center
03.2022 - 05.2024
Bachelor of Science - Equine Rehab.
Midway University
High School Diploma -
Prestonsburg Highschool