Karen Larios Flores
Louisville
Summary
Bilingual graduate in Criminal Justice . Seeking to apply academic training in an entry-level position with a proven track record of maintaining efficient office operations. Expertise in coordinating appointments, assisting in the management of multiple patients, and document drafting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Coordinator
Weiss Orthopedics & Injury Center
01.2026 - Current
- Coordinated patient care to optimize clinic workflow.
- Managed office supplies inventory, ensuring availability of essential materials for daily operations.
- Developed and maintained filing systems for patient records.
- Managed billing processes and insurance verifications.
- Managed patient records using electronic health record systems.
- Drafted documents to improve documentation and treatment compliance.
Medical Billing Assistant
Weiss Orthopedics & Injury Center
08.2024 - 12.2025
- Posted payments and collections on regular basis.
- Filed and updated patient information and medical records.
- Liaised between patients, insurance companies, and legal offices.
- Responded to customer concerns and questions on daily basis.
- Maintained accurate records of customer payments and encounters.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Front Desk Medical Receptionist
Total Health Chiropractic & Rehab
09.2022 - 08.2024
- Checked patient insurance, demographic, and health history to keep information current.
- Oriented and trained new staff on proper procedures and policies.
- Translated procedural information to facilitate understanding between doctors and patients.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Answered phones and emails to respond to questions from law firms or other medical providers to provide information of patient treatment.
Education
High School Diploma -
Fern Creek High School
Louisville, KYAssociate of Science - Paralegal Studies
Sullivan University
Louisville, KY05-2023
Bachelor of Arts - Criminal Justice
University of Louisville
Louisville, KY12-2024
Skills
- Thomas Reuters' Westlaw
- Proficiency in Microsoft Office
- Adaptability
- ICD-10
- Insurance verification
- File maintenance
- Patient confidentiality
- Medical billing
- Client relationship building
- Translation preparation
Accomplishments
- Achieved reduced paper consumption by introducing PDF management software for record keeping tasks.
- Documented and resolved patient outstanding balances which led to more effective recovery of service reimbursements.
- Advanced from Billing Assistant to Office Coordinator within a year and a half.
Certification
- Westlaw Classic - Paralegal Certification
- National Society for Legal Technology
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Coordinator
Weiss Orthopedics & Injury Center
01.2026 - Current
Medical Billing Assistant
Weiss Orthopedics & Injury Center
08.2024 - 12.2025
Front Desk Medical Receptionist
Total Health Chiropractic & Rehab
09.2022 - 08.2024
High School Diploma -
Fern Creek High School
Associate of Science - Paralegal Studies
Sullivan University
Bachelor of Arts - Criminal Justice
University of Louisville