Karen Lucas
Thornton
Summary
Logical Medical Biller proudly offers many years of experience reviewing accounts and maintaining patient records. Driven professional with background in medical terminology and coding. Recognized task prioritization expertise in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Medical Billing Clerk
Appalachian Regional Healthcare
Whitesburg
09.2012 - Current
- Generated monthly billing and posting reports for management review.
- Filed and updated patient information and medical records.
- Responded to customer concerns and questions on daily basis.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Reconciled accounts receivable to general ledger.
- Delivered timely and accurate charge submissions.
- Monitored outstanding invoices and performed collections duties.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Verified insurance of patients to determine eligibility.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Utilized various software programs to process customer payments.
- Liaised between patients, insurance companies, and billing office.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Generated accounts payable reports for management review to aid in financial and business decision making.
Education
High School Diploma -
Fleming Neon High School
Neon, KY05.1997
Skills
- Information Updates
- Critical Thinking
- Collection Calls
- Data Entry
- Billing Codes
- Communication skills
- Adding, Calculating and Billing Machines
- Medical Billing
- Benefits Verifications
- A/P and A/R Expertise
- Customer Service
- Meditech Trained
Timeline
Medical Billing Clerk
Appalachian Regional Healthcare
09.2012 - Current
High School Diploma -
Fleming Neon High School