Karen Regalado Diaz
George Town,GC
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
9
9
years of professional experience
Work History
Waitress
Martina’s restaurant
Puerto Plata , DR
02.2024 - 09.2024
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Set up tables in between patrons to reduce wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
Waitress
Globar club
Grand Cayman, GC
08.2023 - 10.2023
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Provided accurate change for cash transactions using a cash register system.
- Assisted other wait staff members in times of heavy customer traffic.
Waitress
Hotel Viva
Puerto Plata , DR
06.2015 - 02.2023
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Organized take-out orders efficiently according to customer requests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Set up tables in between patrons to reduce wait times.
Education
High School Diploma -
Virginia Elena Ortea
Silver Port Dominican Republic Skills
- Dining area maintenance
- Liquor, wine, and food service
- Front-of-house display creation
- Allergy awareness
- Hospitality service expertise
- Physical stamina
- Handling complaints
- Order accuracy
Timeline
Waitress
Martina’s restaurant
02.2024 - 09.2024
Waitress
Globar club
08.2023 - 10.2023
Waitress
Hotel Viva
06.2015 - 02.2023
High School Diploma -
Virginia Elena Ortea