Karla Arreola-Lopez

Worked as part of a community of crisis counselors and supervisors to allocate resources, engage in crisis de-escalation, offer bilingual support, manage self-harm safety plans/assessments, and to create an empathetic anonymous outlet for debrief of non-crisis problems.

Served as a role model for two littles facilitating communication with parents and family through creative bonding activities, open discussion of mentee problems, and encouragement of personal growth through exploration of interests and extracurriculars for littles.

Created a neat and friendly shopping experience for customers on the sales floor and during checkout through efficient and warm cashiering, credit card rewards program promotion/sign up, phone call/store annoucement management, POS system troubleshooting, merchandise recovery, truck processing, fitting room catering, merchandise/display placement, associate training, and customer engagement.

Responsible for ensuring a fast, friendly, and honest customer check out experience alongside a team of associates through self-checkout POS system monitoring, friendly cashiering, and prompt customer shopping assistance.