Kasey Risinger

House-keeping

Mainly was a personal house-keeper for the Emergency room, cleaning rooms, spills, or anything that required my assistance.

Streamlined cleaning processes by using radio communication with EVS and ER.

Registered outpatients using their orders from doctors for lab work and X-rays. Also registered patients for the emergency room. Time to time also in-patients who needed to stay in the hospital.

Responded to telephone queries from healthcare providers, patients, and office personnel.

Managed outpatient billing processes efficiently.

Online website support for American Express Travel.

Sales representative for 1 year.

Support representative for 1 year.

Supervisor call escalation and Team leader supporting other agents for 1 Year.

Handled customer inquiries to facilitate travel bookings including flights, accommodations, and vehicle rentals.

Assisted other sales / Support representatives with their issues/calls/customer descalations.