Summary
Overview
Work History
Education
Skills
<Enter your own>
Assessments
Additional Information - Skills Include
Timeline
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Kassandra McEathron

Richmond

Summary

I am increasingly adaptable to all environments; in and out of the work place. My driven personality and dedicated work ethic make me a beneficial element in any job I undertake. I guarantee I'll be a viable asset to an company involved.

Overview

12
12
years of professional experience

Work History

Manager/Customer Service Operator

The Chuck Wagon
Richmond, KY
01.2022 - 11.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Sample Preparation Technician

Bluegrass Parenting Solutions
Richmond, KY
11.2024 - 05.2025
  • Ensured accurate results with meticulous adherence to quality control procedures and guidelines.
  • Contributed to maintaining inventory levels; ordered consumables as needed while managing budget constraints.
  • Assisted in the development of standard operating procedures for sample preparation, improving overall laboratory performance.
  • Coordinated with external partners to ensure client expectations were met; shared updates and collected feedback for continuous improvement.

Accounts Receivable Manager/ Office Manager

It Just Makes Scents
Lexington, KY, US
10.2021 - 07.2022
  • I was in charge of organizing vendor accounts, creating purchase orders, and monitoring corporate bank activities.
  • Prepared, posted, verified, and recorded customer payments and transactions related to accounts receivable.
  • Creates invoices according to company practices; submits invoices to customers.
  • Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
  • In charge of day-to-day scheduling, and monitoring of company activities.
  • While helping to maximize efficiency and structure.

General Manager

Coopers Casual Dining
Richmond, KY, US
01.2020 - 11.2021
  • Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees.
  • Consistently achieve performance goals through enthusiasm, tenacity and initiative.
  • I'm charge of coordinating work tasks of both front and back house operations, maximizing customer satisfaction, responding to customer's inquiries, reviewing product quality, supervising shifts, estimating supply needs, ensuring compliance with safety and health standards, controlling operational cost, preparing reports, training staff, and implementing effective protocols.

Barista

Edley's Bar-B-Que
Lexington, KY, US
05.2019 - 09.2020
  • Serve wine, and bottled or draft beer.
  • Mix ingredients, such as liquor, soda, water, sugar, and mixers, to prepare cocktails and other drinks.
  • Plan, organize, and control the operations of a bar.
  • Plan bar menus.

Assistant General Manager

Sidelines Casual Dining
Richmond, KY, US
01.2015 - 05.2019
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.

Inventory Collector

Amazon Fulfillment LEX2
Lexington, KY, US
11.2015 - 06.2016
  • Learn to operate new office technologies as they are developed and implemented.
  • Collect and sort items requested by consumers.

Front Desk Supervisor

Eastern Kentucky University
Richmond, KY, US
11.2013 - 05.2016
  • Supervisor and monitor everyday activities of students entering and exiting dorm.

State Registered Nursing Assistant

Carter Nursing and Rehabilitation
Grayson, KY, US
05.2014 - 09.2014
  • Responsible for caring for elderly, mentally ill, disabled, or injured patients in a healthcare setting.
  • Performs direct care duties, including but not limited to bathing, feeding, dressing, and ambulating.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as a enhance records, correspondence, or other material.

Education

MBA - Business, Communications, Public Relations

Eastern Kentucky University
Richmond, KY
05.2019

Associate - State Tested Nursing Assistant

Carter County Career and Technical College
Olive Hill, KY
06.2013

Skills

  • Data analysis
  • Microsoft Office
  • CPR and First Aid
  • People Management
  • Adaptable
  • Cash Handling
  • Customer Service
  • Data Entry
  • Management
  • Word
  • Time Management
  • Barista Experience
  • Kitchen Management Experience
  • Employee Evaluation
  • Senior Care
  • POS
  • Public Relations
  • Accounts Payable
  • Accounts Receivable
  • Accounting
  • Decisive leader
  • Driven employee
  • Competent
  • Efficient
  • Interpersonal
  • Computer Skills

<Enter your own>

  • Authorized To Work: US
  • Visa Status: Authorized to work in the US for any employer
  • Work Permit: Authorized to work in the US for any employer

Assessments

Administrative support professional fit, Proficient, 2020-04-01

Additional Information - Skills Include

  • Decisive leader
  • Adaptable
  • Driven employee
  • Competent
  • Efficient
  • Interpersonal
  • Data Analysis
  • Computer Skills

Timeline

Sample Preparation Technician

Bluegrass Parenting Solutions
11.2024 - 05.2025

Manager/Customer Service Operator

The Chuck Wagon
01.2022 - 11.2025

Accounts Receivable Manager/ Office Manager

It Just Makes Scents
10.2021 - 07.2022

General Manager

Coopers Casual Dining
01.2020 - 11.2021

Barista

Edley's Bar-B-Que
05.2019 - 09.2020

Inventory Collector

Amazon Fulfillment LEX2
11.2015 - 06.2016

Assistant General Manager

Sidelines Casual Dining
01.2015 - 05.2019

State Registered Nursing Assistant

Carter Nursing and Rehabilitation
05.2014 - 09.2014

Front Desk Supervisor

Eastern Kentucky University
11.2013 - 05.2016

MBA - Business, Communications, Public Relations

Eastern Kentucky University

Associate - State Tested Nursing Assistant

Carter County Career and Technical College

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Kassandra McEathron