Kassidy Pyles
Corbin
Summary
Dedicated professional with experience at Inspired Living LLC, skilled in compassionate caregiving and client support. Proven ability to develop personalized care plans and advocate for client needs, enhancing quality of life. Proficient in medication administration and time management, fostering positive relationships through empathetic communication and effective problem-solving.
Dedicated and detail-focused, bringing thorough understanding of medical equipment standards and compliance protocols. Possesses technical acumen in assembling, maintaining, and troubleshooting medical devices, coupled with strong communication skills for patient interaction and education. Committed to enhancing patient care and ensuring seamless operations through reliable and effective equipment management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
DSP
Inspired Living LLC
11.2023 - 10.2026
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Developed personalized care plans in collaboration with healthcare professionals and family members.
- Monitored client progress, documenting observations and adjusting support strategies as needed.
- Fostered positive relationships with clients through active listening and empathetic communication.
- Implemented recreational activities designed to improve social skills and provide engagement opportunities.
- Coordinated transportation for clients to medical appointments and community events, ensuring timely arrivals.
- Advocated for client needs by communicating effectively with multidisciplinary teams and families.
Customer Service Representative
Adapt Health
08.2025 - 06.2026
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders and managed returns using internal CRM systems efficiently.
- Provided product information and guided customers through selection processes to enhance satisfaction.
- Collaborated with team members to streamline workflows and improve service response times.
- Managed patient equipment orders, ensuring timely delivery and compliance with healthcare regulations.
- Provided detailed product knowledge to patients and caregivers, enhancing user experience and satisfaction.
- Conducted equipment assessments, identifying necessary modifications to improve functionality and safety.
- Coordinated follow-up communications with patients to ensure proper equipment usage and address concerns promptly.
- Educated patients on proper usage and maintenance of their durable medical equipment, promoting safety and longevity.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06-2022
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Decision-making support
- ASL
- Health and safety requirements
- ADL support
Certification
- PCA - Personal Care Aide
- First Aid/CPR Certified
Timeline
Customer Service Representative
Adapt Health
08.2025 - 06.2026
DSP
Inspired Living LLC
11.2023 - 10.2026
High School Diploma -
Penn Foster Career School