Katelyn McGlone
Villa Hills
Summary
Dynamic Benefit Plan Manager with a proven track record at The Kroger Co., excelling in project management and compliance. Enhanced employee satisfaction through effective benefit communication and training initiatives. Skilled in vendor administration, I streamline processes and lead teams to achieve operational excellence, ensuring a seamless Open Enrollment experience.
Overview
8
8
years of professional experience
Work History
Benefit Plan Manager
The Kroger Co.
06.2021 - Current
- Assist in daily operations, ensuring compliance with company policies and procedures.
- Support team initiatives by learning and applying new tools and systems effectively.
- Compile and streamline all Paid Time Off and eligibility rules company-wide to create reference sheets and ensure consistency in administration
- Maintain and communicate with divisions to implement benefit offerings
- Work on Open Enrollment annually to guarantee system effectiveness while associates are enrolling for the new plan year, manage all specifications that impact enrollment systems, correctly present and share all plan changes for the upcoming plan year
Benefit Specialist
The Kroger Co.
03.2018 - 06.2021
- Resolved complex benefit inquiries, providing exceptional support to employees and enhancing satisfaction levels.
- Developed training materials for associates on benefits administration, increasing knowledge retention and operational efficiency.
- Cross trained between healthcare benefits and 401(k)
- Work with communications managers to ensure all communications across the company are uniform and comprehensive
Education
MBA -
Northern Kentucky University
Newport, KYBachelor of Arts - Psychology
Northern Kentucky University
Newport, KYSkills
- Project Management
- Team leadership
- Associate Experience
- Vendor and Benefit Administration
- Time management
- Decision-making
- Benefit Communication
- Compliance
Accomplishments
Peer nominated HR STAR Award Winner
Associate Insight Committee Leader
Timeline
Benefit Plan Manager
The Kroger Co.
06.2021 - Current
Benefit Specialist
The Kroger Co.
03.2018 - 06.2021
MBA -
Northern Kentucky University
Bachelor of Arts - Psychology
Northern Kentucky University
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