KateLynn Rabago
Irvington
Summary
Self-motivated delivery professional delivering exceptional customer service while optimizing delivery routes. Experienced in managing time effectively and addressing customer inquiries promptly to maintain a positive reputation.
Overview
3
3
years of professional experience
Work History
Delivery Person
Door Dash
Brandenburg, KY
06.2025 - Current
- Delivered food orders efficiently while ensuring accuracy and quality during transit.
- Navigated local routes using GPS technology to optimize delivery times.
- Communicated with customers to confirm order details and address inquiries promptly.
- Adapted quickly to changing schedules and high-demand periods, ensuring timely service.
- Improved customer satisfaction by providing timely and accurate deliveries.
- Demonstrated excellent time management skills, consistently meeting or exceeding delivery deadlines.
- Streamlined delivery processes leading to reduced wait times for customers.
Server-Bartender
Apple Bees
Radcliff, KY
10.2023 - 02.2024
- Provided exceptional customer service in fast-paced dining environment.
- Processed customer orders accurately using point-of-sale systems.
- Assisted in training new staff on menu items and service protocols.
- Maintained cleanliness and organization of dining area and workstations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed cash handling procedures during shift changes efficiently.
- Resolved customer complaints effectively to enhance satisfaction levels.
- Adapted quickly to changing priorities during peak service hours.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Breckinridge County High School
Hardinsburg05-2021
Skills
- Self-motivation and discipline
- Safe driving practices
- Efficient multitasking
- Documentation accuracy
- Record keeping
- Inventory management
- Conflict resolution strategies
- Decision making aptitude
- Problem-solving capacity
- Strong communication
- Tech-savviness
- Positive attitude
- Customer service
- Problem-solving
- Attention to detail
Timeline
Delivery Person
Door Dash
06.2025 - Current
Server-Bartender
Apple Bees
10.2023 - 02.2024
High School Diploma -
Breckinridge County High School