Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathy Mills Kissling

Glasgow

Summary

Dynamic professional with extensive experience in office support at Glasgow State Nursing Facility. Proven ability to enhance team performance through effective communication and administrative skills. Adept at managing inbound calls and fostering a positive environment, ensuring operational efficiency and superior service delivery in fast-paced settings.

Overview

8
8
years of professional experience

Work History

Office Support

Glasgow State Nursing Facility
05.2024 - Current

Greeting visitors and suppliers when entering the facility.

Answering multi-line phone and relaying calls to correct department.

Maintained positive office environment using active listening and prompt problem solving.

Supported office staff and operational requirements with administrative tasks.

Retail Supervisor

Fruit of the Loom
09.2020 - 10.2023

Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.

Coordinated merchandising displays, signage and sales enablement.

Trained and oriented associates to maximize team performance.

Scheduled workers and delegated assignments to effectively meet expected customer and business demands.

Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.

Production II

CVS Omnicare
04.2017 - 09.2020

Proved successful working within tight deadlines and a fast-paced environment.

Managed time efficiently in order to complete all tasks within deadlines.

Strengthened communication skills through regular interactions with others.

Provided professional services and support in a dynamic work environment.

Worked effectively in fast-paced environments.

Education

No Degree - Psychology

Western Kentucky University
Bowling Green, KY

Skills

Medical office support

Front office support

Reception and office support

Administrative and office support

Inbound call support

Timeline

Office Support

Glasgow State Nursing Facility
05.2024 - Current

Retail Supervisor

Fruit of the Loom
09.2020 - 10.2023

Production II

CVS Omnicare
04.2017 - 09.2020

No Degree - Psychology

Western Kentucky University
Kathy Mills Kissling