Dynamic professional with extensive experience in office support at Glasgow State Nursing Facility. Proven ability to enhance team performance through effective communication and administrative skills. Adept at managing inbound calls and fostering a positive environment, ensuring operational efficiency and superior service delivery in fast-paced settings.
Greeting visitors and suppliers when entering the facility.
Answering multi-line phone and relaying calls to correct department.
Maintained positive office environment using active listening and prompt problem solving.
Supported office staff and operational requirements with administrative tasks.
Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
Coordinated merchandising displays, signage and sales enablement.
Trained and oriented associates to maximize team performance.
Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Proved successful working within tight deadlines and a fast-paced environment.
Managed time efficiently in order to complete all tasks within deadlines.
Strengthened communication skills through regular interactions with others.
Provided professional services and support in a dynamic work environment.
Worked effectively in fast-paced environments.
Medical office support
Front office support
Reception and office support
Administrative and office support
Inbound call support