Katie Jones
Monticello
Summary
Detail-oriented clerk with experience at Wayne County Hospital, adept at managing patient registrations and ensuring data accuracy. Recognized for enhancing customer satisfaction through effective communication and meticulous data entry. Proficient in cash handling and maintaining confidentiality, contributing to streamlined workflows and improved service delivery.
Overview
2026
2026
years of professional experience
Work History
Clerk
Wayne County Hospital
2024 - Current
- Learned to operate office equipment, including printers and copiers, to enhance productivity.
- Managed incoming and outgoing correspondence to ensure timely communication.
- Recorded and updated data accurately in various databases and spreadsheets.
- Collaborated with colleagues to streamline workflow processes within the department.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Coordinated appointment scheduling, optimizing workflows for improved patient access and service delivery.
- Maintained confidential patient records in compliance with HIPAA regulations, ensuring data security and privacy.
- Assisted with insurance verification processes, enhancing billing accuracy and minimizing claim rejections.
- Managed patient registrations and ensured accurate data entry in hospital information systems.
Intern
USDA
2022 - 2023
- Assisted in maintaining organized filing systems for efficient document retrieval.
- Supported team members by preparing materials and supplies for daily tasks.
- Assisted in scheduling appointments and meetings, ensuring effective time management.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
Limited Medical Radiography
Campbellsville University
Campbellsville, KYSkills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
Affiliations
FFA alumni
Timeline
Clerk
Wayne County Hospital
2024 - Current
Intern
USDA
2022 - 2023
Limited Medical Radiography
Campbellsville University