Kay-Ann Hylton
George Town,Cayman Islands
Summary
Dedicated Scientific and Medical Technologist with over 2 years of experience in laboratory environments, focused on enhancing patient safety and minimizing healthcare errors. Proven ability to conduct laboratory tests and procedures that support physicians in diagnosing, monitoring, treating, and preventing diseases. Utilizes a methodical approach to analyze results, establish protocols, and employ advanced technology for accurate and precise testing outcomes. Committed to continuous improvement and excellence in laboratory practices to effectively contribute to patient care.
Overview
12
12
years of professional experience
Work History
Lab Administrative Assistant
Healthicity Hospital
08.2025 - Current
- Manage laboratory records, including patient demographics, test results, and quality control data.
- Maintaining accurate laboratory information systems.
- Maintain laboratory inventory, including ordering supplies and equipment maintenance. Handle telephone calls, respond to emails, and handle correspondence.
- Handle telephone calls, respond to emails, and handle correspondence.
- Monitored compliance with regulatory standards, ensuring adherence to safety protocols.
Facilities Maintenance Coordinator
Arch & Godfrey Ltd. (Subcontracted- Master Cleaners)
11.2024 - 08.2025
- Providing governance and Oversite on Watermark Residential units. Ensuring appropriate controls are in place for managing residential unit access.
- Working collaboratively with project stakeholders, ensuring trades are given prompt access to units.
- Providing feedback to Arch & Godfrey representatives on any issues.
- Ensuring residential units are protected, treated with respect by all trades persons, challenging any concerns where required.
- Administration, maintaining records and activity logs. Daily reporting feedback to Arch & Godfrey.
- Monitoring activities of cleaning staff
Deli Attendant
Brown Esso (On The Run Gas & Café)
07.2023 - 10.2024
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Medical Technologist
Gene Labs Ltd
07.2022 - 12.2022
- Developed and implemented quality assurance programs to maintain the accuracy of results.
- Utilized expertise in microbiology, chemistry, and hematology to help with the diagnosis of medical issues. Followed safety protocols to maintain a safe and secure laboratory environment.
Medical Technologist Intern
National Public Health Laboratory
01.2021 - 07.2021
- Completed specimen collection and analysis while complying with occupational health and safety precautions, and quality assurance policies.
- Employed microscopic techniques to collect and study samples to determine the number of cells, morphology, and blood group, assessing compatibility for transfusion purposes. Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
Medical Technologist
Biomedical Caledonia Medical Laboratory
01.2021 - 07.2021
- Perform daily quality control, calibration, and maintenance procedures on the Alinity ci series, Architect Ci2800, Immulite, and Bio-Rad D-10 Hba1c analyzer.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
Telephone Operator
The University of Technology
09.2019 - 01.2020
- Supported customers by managing 30 calls per day efficiently while maintaining professionalism and upbeat tone. Operated switchboard and routed incoming calls to appropriate departments.
- Followed up on customer inquiries to confirm issues were adequately addressed.
Customer Service Representative
JTA Cooperative Credit Union
02.2014 - 08.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Medical Technology
University of Technology
Kingston, Jamaica07-2021
Business Administration Certification -
National Council On Technical Vocational Education And Training (NCTVET)
Manchester, Jamaica08.2015
Caribbean Advanced Proficiency Examination (CAPE) - undefined
Vere Technical High School
Hayes Clarendon06.2012
Caribbean Secondary Education Certificate (CSEC) - undefined
06.2011
Skills
- Equipment testing expertise
- Sterilization methods
- Microscopic analysis
- Computer skills
- Multitasking abilities
- Written Communication
- Training and Development
- Confidentiality adherence
Accomplishments
- Certificate in COVID -19 sampling and testing Training
- Certificate for Most Punctual Student
- Benjamin Francis Scholarship for Outstanding Academic performance
- Certificate of Participation in Miss Vere Beauty Pageant
- Certificate for outstanding performance in Visual Arts
Community Service & Volunteer Work
- Cayman Islands Red Cross, Volunteer, CI, 2023-03, Current
- Hayes Police Station, Inventory Clerk, Clarendon, 2009-02, 2009-03
- Church of God of Prophecy, Vacation Bible School Teacher, Clarendon, Jamaica, 2010-09, 2013-12
- The Foundation for International Self-Help Development JA Ltd, Inventory Clerk, St. Andrew, Jamaica, 2015-09, 2015-12
- The Consolidated Health Laboratory Ltd, Data Entry Clerk, Manchester, Jamaica, 2014-08, 2015-08
References
- Meredith, Williams, Senior Lecturer, mwilliams@utech.edu.jm, 876-3874789, 237 Hope Road, Kingston, 6
- Stacy-Ann, Brown-Henry, Senior Medical Technologist, Sthamarah.brown@gmail.com, 876-586-8512, 21 Slipe Pen Road, Kingston
Timeline
Lab Administrative Assistant
Healthicity Hospital
08.2025 - Current
Facilities Maintenance Coordinator
Arch & Godfrey Ltd. (Subcontracted- Master Cleaners)
11.2024 - 08.2025
Deli Attendant
Brown Esso (On The Run Gas & Café)
07.2023 - 10.2024
Medical Technologist
Gene Labs Ltd
07.2022 - 12.2022
Medical Technologist Intern
National Public Health Laboratory
01.2021 - 07.2021
Medical Technologist
Biomedical Caledonia Medical Laboratory
01.2021 - 07.2021
Telephone Operator
The University of Technology
09.2019 - 01.2020
Customer Service Representative
JTA Cooperative Credit Union
02.2014 - 08.2015
Caribbean Advanced Proficiency Examination (CAPE) - undefined
Vere Technical High School
Caribbean Secondary Education Certificate (CSEC) - undefined
Bachelor of Science - Medical Technology
University of Technology
Business Administration Certification -
National Council On Technical Vocational Education And Training (NCTVET)