Dynamic Live Remote Tax Expert at Intuit, skilled in tax preparation and customer relationship management. Proven track record in developing tailored tax strategies and enhancing client satisfaction. Adept at compliance reporting and process improvement, I thrive in fast-paced environments, ensuring accurate and timely tax filings while fostering strong client connections.
Overview
10
10
years of professional experience
Work History
Live Remote Tax Expert
Intuit/Turbo Tax
Louisville
01.2021 - Current
Assisted customers on the phone to complete their taxes using Intuit TurboTax products.
Accurately and timely file tax returns electronically.
Developed tax strategies that align with each client's requirements.
Maintained complete records of client tax returns and supporting documentation in secured areas.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Offered friendly and efficient service to customers, and managed challenging situations with ease.
Prevention Officer
Liberia Anti-Corruption Commission
Monrovia
06.2017 - 09.2018
Conducted corruption risk assessments and developed mitigation plans across departments and other selected public institutions.
Designed and implemented Anti-Corruption policies, code of conduct and integrity framework.
Monitored compliance with national and international standards.
Delivered ethics and anti-corruption education/training to staff at selected public institutions.
Prepared compliance reports and recommendations for senior management.
Developed educational materials to promote anti-corruption awareness in the community.
Collaborated with stakeholders to design and implement prevention strategies against corruption.
Accounts Payable Accountant
Ohio Office of Budget and Management
Columbus
10.2015 - 12.2016
Processed invoices for more than thirty state agencies in Ohio accounting database.
Served as Team Lead to supervise staff daily work assignments.
Served on work groups to drive continuous improvement initiatives.
Participated in voucher process review and operational business process analysis.
Maintained vendor's setup activities in the accounting database.
Performed other duties as assigned.
Processed invoices for timely payment and accurate record-keeping.
Reviewed financial documents for compliance with state regulations.
Reconciled vendor statements to resolve discrepancies efficiently.
Assisted in preparing reports on accounts payable activities.
Communicated with vendors to clarify billing issues and resolve inquiries.
Updated accounting software with transaction details for tracking purposes.
Processed incoming invoices in a timely manner according to company policy.
Conducted regular reviews of aged payables balances for accuracy and completeness.
Ensured compliance with applicable laws and regulations pertaining to Accounts Payable activities.
Prepared weekly check runs for approval and signature.
Maintained accurate records of vendor agreements including contracts, terms and conditions.
Assisted with the preparation of audit schedules relating to Accounts Payable.
Supported senior leadership by producing month-end closing reports and advising on remittance for quick resolution.
Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
Accountant Payable Coordinator
National Center for Families Learning
Process vendor invoices and purchase orders in InSITE & Great Plains, and MIP Fund cloud-based accounting database for weekly vendor payments.