Kayla Daugherty
Covington
Summary
Dynamic customer service professional with a proven track record at BonBonerie, excelling in building client relationships and exceeding service goals. Skilled in providing friendly support and knowledgeable service recommendations, I adapt quickly to new challenges while fostering teamwork and training others to enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Service
BonBonerie
11.2022 - Current
- Provided outstanding customer service by addressing visitor needs promptly.
- Resolved guest inquiries punctually and politely for professional customer service.
- Met customer service goals and exceeded customer expectations.
- Built lasting relationships with clients through outstanding customer service interactions.
- Provided outstanding customer service.
Customer Service Bagger
Kroger
08.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Trained new staff on bagging techniques and customer service protocols, fostering a collaborative team environment.
Dog Handler
Doggie Paddle - Warm Water Exercise And Therapeutic Swimming
05.2023 - 08.2023
- Trained dogs in obedience and behavioral skills to enhance owner satisfaction.
- Developed individualized training plans based on dog breed and temperament assessments.
- Supervised daily exercise routines to promote physical health and well-being of dogs.
- Led team efforts in managing group training sessions, ensuring safety and engagement.
- Managed up to 30 dogs of varying breeds and sizes, providing attentive care.
- Worked here for an outside summer job
Customer Service Cashier
Kroger
10.2021 - 05.2023
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
- Maintained knowledge of current promotions and sales to provide informed service to customers.
- Assisted in training new cashiers on register operations and customer service protocols.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Worked part time and seasonal
Education
High School Diploma -
Simon Kenton High School
Independence, KY05-2024
Skills
- Customer service and support
- Friendly customer service
- Customer service experience
- Providing customer service
- Service recommendations
- Foodservice standards
Timeline
Customer Service Bagger
Kroger
08.2023 - 12.2023
Dog Handler
Doggie Paddle - Warm Water Exercise And Therapeutic Swimming
05.2023 - 08.2023
Customer Service
BonBonerie
11.2022 - Current
Customer Service Cashier
Kroger
10.2021 - 05.2023
High School Diploma -
Simon Kenton High School