KAYLA JOHNSEY
Pewee Valley
Summary
Results-driven sales professional known for fostering strong client connections and generating high-quality leads that drive revenue growth. Collaborative team player with focus on adapting to dynamic business environments and achieving targets. Proficient in CRM systems and strategic communication.
Overview
13
13
years of professional experience
Work History
Sr. Enterprise Sales Development Representative
T-Mobile
Louisville, KY
11.2022 - 04.2026
- Cultivated relationships with enterprise clients to enhance sales pipeline and drive revenue growth.
- Selected for stretch project to support VP of Enterprise Sales as Executive SDR, identifying and organizing strategic partnership opportunities for the business segment.
- Conducted market and emerging technology research to identify new business opportunities and refine outreach strategies.
- Collaborated with cross-functional remote teams to develop tailored solutions that anticipate and meet client needs.
- Selected to participate in leadership group focused on improving follow-up efficiency and client engagement through CRM tools.
Business Account Manager
Sprint/T-Mobile
Louisville, KY
03.2019 - 04.2021
- Delivered outstanding customer experiences through meaningful consultation to a book of business including 400 small business owners nationwide.
- Responsible for business account analysis, daily customer outreach, recommending value-based technology solutions, product training, maintaining strong vendor relationships, funneling, and forecasting sales goals.
- Mentored junior account managers on best practices for client engagement and relationship building.
Healthcare Claims Auditor
The Rawlings Group
LaGrange, KY
01.2018 - 02.2019
- Conducted extensive investigation to identify incorrectly paid claims on behalf of major health insurance companies with 100% quality and client satisfaction.
- Worked in collaboration with providers, members, and carriers throughout repayment process using filing, invoicing, and internal fund retrieval processes.
Small Business Sales Manager
Verizon Wireless
Louisville, KY
07.2013 - 01.2018
- Developed and executed sales strategies to drive revenue growth and market penetration.
- Daily responsibilities include cash management, cold calling local businesses, store merchandising, employee scheduling, and inventory operations valued over 2 million dollars.
- Implemented training programs for team members, enhancing sales knowledge and techniques.
Education
Bachelor of Arts - Education Studies
Eastern Kentucky University
05-2012
Skills
- Team leadership
- Problem-solving
- Coaching & Mentoring
- Customer Service
- Data analysis
- Commitment to Professional Development
- CRM management
- Solution selling
- Communication & Presentation skills
- Adaptability & Positive outlook
- Relationship building
- Email outreach
- Strategic prospecting
Timeline
Sr. Enterprise Sales Development Representative
T-Mobile
11.2022 - 04.2026
Business Account Manager
Sprint/T-Mobile
03.2019 - 04.2021
Healthcare Claims Auditor
The Rawlings Group
01.2018 - 02.2019
Small Business Sales Manager
Verizon Wireless
07.2013 - 01.2018
Bachelor of Arts - Education Studies
Eastern Kentucky University