Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Keaton

Flat Gap

Summary

Dynamic professional with experience at LabCorp, excelling in problem resolution and team management. Recognized for strong organizational skills and adaptability, consistently enhancing productivity in fast-paced environments. Phlebotomy certified, with a commitment to quality assurance and fostering positive client relationships. Proven ability to deliver exceptional service while managing multiple projects effectively.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Floater

LabCorp
12.2024 - Current
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked well in a team setting, providing support and guidance.
  • Delivered services to customer locations within specific timeframes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with a strong sense of personal responsibility.
  • Learned and adapted quickly to new technology and software applications.
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Support Staff Member

Homeplace Clinic
09.2024 - 12.2024
  • Answered telephone and assisted callers by providing information or directing to appropriate employee.
  • Communicated with clients on behalf of staff to relay messages and information.
  • Resolved customer complaints with diplomatic and courteous communication.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Floater

LabCorp
08.2012 - 07.2019
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked well in a team setting, providing support and guidance.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Provided professional services and support in a dynamic work environment.
  • Gained strong leadership skills by managing projects from start to finish.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.

Education

High School Diploma -

Grundy High School
Grundy, VA
06-2004

Skills

  • Training & Development
  • Phlebotomy certified
  • Task prioritization
  • Clerical support
  • Problem resolution
  • Team management
  • Organizational skills
  • Computer skills
  • Quality assurance
  • PPE use
  • Self-Directed

Timeline

Floater

LabCorp
12.2024 - Current

Support Staff Member

Homeplace Clinic
09.2024 - 12.2024

Floater

LabCorp
08.2012 - 07.2019

High School Diploma -

Grundy High School

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Kayla Keaton