Kayla Yount

Sales Associate

Sun Tan City

Louisville

10.2021 - Current

Demonstrated product features and benefits for customers' needs.
Provided accurate information about products, prices and services.
Developed promotional strategies to increase sales volume.
Maintained cleanliness of store environment including floors, windows, displays.
Handled customer complaints in a professional manner.
Greeted customers and provided exceptional customer service.
Restocked shelves as needed to ensure sufficient inventory levels.
Processed transactions using a point-of-sale system.
Built and maintained relationships with peers and upper management to drive team success.
Developed trusting relationships with customers by making personal connections.
Engaged customers in friendly, professional dialogue to determine needs.
Helped customers find specific products, answered questions, and offered product advice.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Adhered to company initiatives and achieved established goals.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Cleaned shelves, counters and tables to maintain organized store.
Answered store and merchandise questions and led customers to wanted items.
Maintained knowledge of sales and promotions, return policies and security practices.
Worked with fellow sales team members to achieve group targets.