Kaylah Israel

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
• Consulted with customers to assess needs and propose optimal solutions.
• Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
• Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Mixed pigments and used proper techniques to achieve desired color.

This is where i started doing hair. I went through supercuts cutting and coloring training before I was able to work on the floor. As a stylist I cut hair, styled hair, colored hair, and did facial waxing. I also booked appointments, helped out with keeping the salon clean and inventory.

The first 6 months i was completing my apprenticeship for state board. Then after receiving my masters license I transferred to smart styles. smart styles was the sister store to supercuts under the same company but allowed me more service options I could give to my clients. I pretty much did the same things at this store, except here I could do perms and relaxers. silk pressing services and weave styling and braiding.