Kayla Vest
Louisville
Summary
Seasoned in Hospitality industry with more than fifteen years of experience in fast-paced bars and restaurants. Polished in concocting specialty cocktails and adding inspiration to new menus. Excellent time management and leadership skills. Track record of achieving exceptional results in customer service and positive customer feedback
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Bartender
Sidebar on Whiskey Row
Louisville
05.2024 - Current
- Delivered exceptional customer service to enhance dining experiences.
- Managed cash and processed payments accurately at point of sale.
- Maintained cleanliness and organization of dining areas for guest comfort.
- Recommended menu items to guests based on preferences and specials.
Bartender
SoHo Concessions
Louisville
04.2019 - Current
- Mixed and served a variety of beverages to customers.
- Monitored guest consumption to promote responsible drinking practices.
- Assisted with setup and breakdown of events, including moving tables and chairs and setting up decorations.
General Manager
The B.A. Colonial
Louisville
07.2023 - 06.2024
- Day-to-day operations, managing bar inventory & ordering, Creating menu items, bank deposits, profit & loss,in-putting invoices, ensuring shifts are ran smoothly, Event Planning in our Private dining room, POS management.
- Created schedules and monitored payroll to remain within budget.
- Developed training programs for new hires to enhance team performance.
Assistant General Manager/ Bartender
Merle's Whiskey Kitchen
Louisville
01.2016 - 05.2023
- Manage staff, preparing work schedules and assigning specific duties.
- Compile and balance cash receipts at the end of the day or shift.
- Perform various financial activities such as cash handling, deposit preparation, and payroll.
- Resolve customer complaints regarding food service.
- Control inventories of food, equipment, and liquor.
Lead Bartender
Pizza LUPO
Louisville
05.2019 - 07.2021
- Greet and seat guests, and present menus and wine lists.
- Control inventories of liquor, and report shortages to designated personnel.
- Present bills and accept payments.
- Compile and balance cash receipts at the end of the day or shift.
- Conducted weekly inventories on Excel to assure an adequate supply of liquor and other necessities.
Skills
- Customer and Personal Service
- Coordination
- Leadership Skills
- Creative Thinking
- Sales and Marketing
- Communications and Media
- Inventory management
- Event planning
Accomplishments
- Employee of the Month, Hard Rock Cafe, 07/12
- Hero of the Quarter, Hard Rock Cafe, 04/13
- Camp Runamok, Fall 2019 Session, 09/19
- Camp Runamok, Fall 2022 Session, 09/22
Certification
Kentucky Safe-SERV Certification
Timeline
Bartender
Sidebar on Whiskey Row
05.2024 - Current
General Manager
The B.A. Colonial
07.2023 - 06.2024
Lead Bartender
Pizza LUPO
05.2019 - 07.2021
Bartender
SoHo Concessions
04.2019 - Current
Assistant General Manager/ Bartender
Merle's Whiskey Kitchen
01.2016 - 05.2023