Kayleigh Lamping

· Developed and managed a portfolio of client accounts, driving business growth through strategic customer acquisition and retention initiatives.

· Fostered strong, long-term client relationships by delivering customized logistics solutions and exceptional service.

· Coordinated closely with operations teams to ensure timely deliveries and maintain high service quality in line with client expectations.

· Leveraged logistics systems to manage shipments, track performance metrics, and generate service level reports.

· Proactively resolved operational issues—such as delays and route disruptions—by implementing timely, effective solutions to minimize service impact.

· Partnered with sales, customer service, and operations teams to design and implement tailored logistics strategies for client needs.

· Monitored industry trends, market shifts, and competitive activity to offer strategic recommendations and maintain a competitive advantage.

· Accurately took food orders and communicated them to kitchen staff and serving stations for prompt preparation.

· Calculated bills, presented checks to customers, and processed payments efficiently.

· Ensured accurate and timely food delivery to the correct recipients, adhering to dietary guidelines and special meal requirements.

· Maintained service stations by restocking essential items such as ice, napkins, and straws.

· Prepared trays with necessary accessories, including utensils, napkins, and condiments.

· Sanitized dishes, kitchen tools, and work areas to maintain a clean and safe environment.

· Cleared tables, removed trays, and returned used dishes to the kitchen.

· Effectively managed multiple responsibilities while staying adaptable in a fast-paced setting.

· Collaborated with team members, customers, and carriers to coordinate freight movement across the U.S. and parts of Canada.

· Prepared and organized documentation for outbound ground shipments.

· Accurately calculated billing for shipments, ensuring timely and correct charges.

· Distributed invoices to customers, supporting smooth and efficient payment processing.

· Took and relayed customer food orders to kitchen and serving stations for timely preparation.

· Processed customer payments by totaling checks and handling transactions.

· Oversaw food distribution, ensuring accurate delivery and adherence to dietary requirements.

· Maintained service stations by replenishing items such as ice, napkins, and straws.

· Prepared trays with necessary accessories, including utensils, condiments, and napkins.

· Sanitized dishes, utensils, kitchen equipment, and work areas to uphold health and safety standards.

· Cleared tables and returned used trays and dishes to the kitchen.

· Demonstrated strong multitasking abilities, adaptability, and flexibility in a fast-paced environment.