Imilsy Carbo

• General Administrative & HR Services – attending to employees’ requests, preparing standard letters and other correspondence, tracking and monitoring delivery of HR services
• Compensation & Benefits Administration – Ensuring that all employees are duly enrolled in pension, health insurance and other benefits provided by the PMC
• Job Description Writing and Evaluation – Assist with writing job descriptions, as necessary, attend and contribute to Job Evaluation panels
• HR Projects – Contribute to HR-related projects, within PMC and organizationally (taking organizational /administrative /technical lead when required);

• Training, developing, coaching and supervising of non-management employees.
• Performing all staff positions as required. Operating all projection and audio-visual equipment within theatre, both hardware and software.
• Monitoring risk management as it pertains to theatre, i.e., employee and patron safety, loss prevention, Emergency situations, and proper handling, reporting, and investigating of accidents.
• Counting, depositing, and reconciling all receipts taken in during business day.

Senior Floor Staff - Nov 2016 - Jul 2020 (promoted)

• Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
• Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
• Prep and cook all foods ordered.

· Provide in a timely manner, necessary documentation to other agencies such as DEH Finance, Treasury, HRIRIS, Portfolio of the Civil Service (PoCS), Public Service Pension Board (PSPB), and CINICO as it relates to new and departing employees or any other situation that may affect one’s salary, pension or other related benefits. Act as DEH HR point of contact for relevant agencies as assigned by the HR & Administrative Manager.

· Maintains a supply of new employee packages, staff manuals and HR related forms; maintains level of office supplies for the section.

• Oversaw and managed hiring process and assisted human resources.
• Explained benefits to plan participants in easy to understand terms in order to educate each on available options.

• Reviewed human resources paperwork for accuracy and completeness.
• Liaised with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy.

• Updated HR database with new employee information, changes in benefits and other details.

• Developed comprehensive client case list and performed file maintenance to promote accuracy and information compliance.
• Assisted clients with immigration application completion to improve timeliness of case review and disposition.

• Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

• Managed office activities by maintaining communication between clients, tracking records, and filing all documents.

• Handle HR team administrative tasks including maintaining employee records, creating reports, scheduling in Outlook, document management, etc. - Draft and prepare, with accuracy, professional communications (verbal, non-verbal, & written correspondence).

• Primarily responsible for immigration clients work permit, processing and timely submissions; liaising with agency clients and updating clients regularly on work permit status.

• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

• Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
• Managed the day to day HR duties of 14 sub companies of PGS with about 250 employees.