ROHAN GRAHAM
Eltham Acres,Spanish Town St. Catherine
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
24
24
years of professional experience
Work History
CASHIER /VERIFICATION/LICENSING OFFICER
TRADEBOARD LIMITED
10.2000 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Processing Officer
The Trade Board Limited
01.2000 - Current
- Verify and evaluate applications and documents for processing, process and approve applications to become permits, Assist customers with queries.
- Verified documents to ensure compliance with regulations.
- Reviewed and processed incoming applications for accuracy and completeness.
- Compiled, sorted and verified data from multiple sources.
- Entered information into computer systems accurately and efficiently.
- Assisted customers with inquiries regarding processing status of applications.
- Maintained records of all activities related to processing applications.
Licensing and Certification Officer (Acting)
The Trade Board Limited
03.2024
- Collect, prepare file by sending email to dealership as a reminder of documents needed for re-certification, Schedule site visit, in order for dealership to be re-certify.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Maintained positive working relationship with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
Certification in Business Studies - Business Studies
University of Continuing Studies Camp Road
Camp Road Kingston Jamaica 06-2002
Certificate in Information Technology -
Stony Hill Heart Academy
Stony Hill, St. Andrew 05-1999
High School Diploma -
St. Catherine High School
Fairfield Road, Spanish Town07-1996
School Leaving Certificate -
Friendship Primary School
Fairfield Road, Spanish Town07-1991
Bachelor of Science - Degree in Business Administration
University College of The Caribbean
17 Worthington Avenue, Kingston 5Skills
- Excellent Customer Service
- Team Player
- Initiative
- Detail Oriented
- Work Ethic and Integrity
- Professionalism and Courtesy
- Basic Math Competence
- Reliability and punctuality
- Customer Service
- Time management skills
- Proficient in Microsoft edge
Education Achievement
Bachelor of Science Marketing (Cum Laude), 2012, 2019, University College of the Caribbean, Bachelors of Science: Degree in Business Administration (Pending), 2022, Present, University College of the Caribbean, Friendship Primary School, Fairfield Road, Spanish Town, 1986, 1991, St. Catherine High School, 35 Johns Road, Spanish Town, 1991, 1996, Certificate in Information( to be collected), 1998, 1999, Stony Hill Heart Academy, Stony Hill, St.Andrew, Certificate in Business Studies, 2001, 2002, University of Continuing Studies, Camp Road
Early Career Summary
- TRADEBOARD LIMITED, CASHIER /VERIFICATION/LICENSING OFFICER, 10/01/2000, Present
- TELRET CONSTRUCTION LIMITED, Timekeeper/ Supervisor, 09/01/1997, 04/01/1998
Additional Competencies
- Excellent Customer Service
- Team Player
- Initiative
- Detail Oriented
Accomplishments
English Language
Office Administration
Principle of Business
Social Studies
Mathematics
Principles of Accounts
References
References available upon request.
Timeline
Licensing and Certification Officer (Acting)
The Trade Board Limited
03.2024
CASHIER /VERIFICATION/LICENSING OFFICER
TRADEBOARD LIMITED
10.2000 - Current
Processing Officer
The Trade Board Limited
01.2000 - Current
Certification in Business Studies - Business Studies
University of Continuing Studies Camp Road
Certificate in Information Technology -
Stony Hill Heart Academy
High School Diploma -
St. Catherine High School
School Leaving Certificate -
Friendship Primary School
Bachelor of Science - Degree in Business Administration
University College of The Caribbean
Similar Profiles
KOJO HASTINGSKOJO HASTINGS
CEO at Genelec Capital Limited, Genelec Support Services Limited•Genelec Infrastructure Development Services Limited•Zenith Hygiene Systems Ghana LimitedCEO at Genelec Capital Limited, Genelec Support Services Limited•Genelec Infrastructure Development Services Limited•Zenith Hygiene Systems Ghana Limited
Mayank PareekMayank Pareek
Sap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private LimitedSap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private Limited
Mukesh VermaMukesh Verma
Dy. Manager (Mechanical) at Utility Powertech Limited (A Joint Venture of NTPC Limited &Reliance Infrastructure Limited)Dy. Manager (Mechanical) at Utility Powertech Limited (A Joint Venture of NTPC Limited &Reliance Infrastructure Limited)