Work as an assistant basketball coach for both boys and girls I have been involved in youth sports for over 20 years
Keith Piersawl
Owensboro
Summary
Dynamic Operations Supervisor at the Social Security Administration with a proven track record in optimizing productivity and enhancing team performance. Skilled in operations management and problem-solving, I effectively trained staff and resolved conflicts, ensuring a commitment to excellent customer service and unwavering integrity.
Overview
29
29
years of professional experience
Work History
Operations Supervisor/Technical Expert
Social Security Adminstration
08.1996 - 03.2025
- Assisted in achieving daily and long term work unit goals.
- Supported team members by learning operational processes and assisting with task execution.
- Coordinated schedules to optimize labor resources and enhance productivity.
- Trained new staff on operational procedures and safety standards effectively.
- Helped diffuse confrontational issues between workers and claimants.
- Trained and mentored newly promoted employees.
Education
Master of Arts - Educational Counseling
Eastern Kentucky University
Richmond, KY05-1995
Bachelor of Arts - Communications
Wilberforce University
Wilberforce, OH05-1993
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Strong computer skills
- Unwavering integrity
- Commitment to excellent customer service
- Expertise in problem solving
- Reliable and trstworthy
Commissioners Citation Award
It was awarded based upon consistent and outstanding public service in exceeding expectations and demonstrating excellence based on very limited resources and staffing. It is the highest ranking award given to a federal government employee.
Interests
Timeline
Operations Supervisor/Technical Expert
Social Security Adminstration
08.1996 - 03.2025
Master of Arts - Educational Counseling
Eastern Kentucky University
Bachelor of Arts - Communications
Wilberforce University
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