Summary
Overview
Work History
Education
Skills
Timeline
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Keith Richie

Mount Washington

Summary

Dynamic leader with a proven track record at Kroger, enhancing department efficiency and fostering a culture of teamwork and accountability. Skilled in staff development and customer service, I significantly contributed to company goals through strategic planning and organizational skills. Excelled in training and mentoring, ensuring high standards of safety and quality.

Overview

2
2
years of professional experience

Work History

Assistant Department Head

Kroger
08.2024 - 02.2025
  • Enhanced department efficiency by streamlining processes and implementing new organizational strategies.
  • Cultivated a positive work culture that promoted teamwork, accountability, and continuous improvement within the department.
  • Established clear expectations for team performance, fostering an environment of accountability and high standards.
  • Contributed significantly to the achievement of company goals by aligning department objectives with organizational priorities.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
  • Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
  • Trained new employees on handling, safety and stocking procedures.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
  • Trained new employees in company policies, best practices, and procedures for handling meat products safely.

Third Key Manager

Feeders Supply
08.2023 - 08.2024
  • Counted registers and cleaned and secured shop at end of shift.
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Increased store sales by developing and implementing effective merchandising strategies.

Line Cook

Zaxbys
03.2023 - 08.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Education

General Education - Culinary Arts

Bullitt East High School
Mount Washington, KY
05.2023

Skills

  • Staff development
  • Photography
  • Proofreading
  • Meeting facilitation
  • Customer service
  • Problem-solving
  • Time management
  • Team leadership
  • Adaptability and flexibility
  • Decision-making

Timeline

Assistant Department Head

Kroger
08.2024 - 02.2025

Third Key Manager

Feeders Supply
08.2023 - 08.2024

Line Cook

Zaxbys
03.2023 - 08.2023

General Education - Culinary Arts

Bullitt East High School
Keith Richie