Summary
Overview
Work History
Education
Skills
Timeline
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Keith Taylor

Middlesboro,KY

Summary

Dynamic professional with a proven track record, excelling in organization and problem-solving. A dedicated team player, I efficiently manage tasks while fostering strong relationships. Skilled in technical troubleshooting and committed to delivering exceptional service, I adapt quickly to challenges, ensuring optimal outcomes in fast-paced environments.

Overview

27
27
years of professional experience

Work History

Reel Kicker

Blue Diamond
Middlesboro, KY
06.2025 - Current

Production line. Loading pipe onto reel, unloading reel, keeping area clean. Continuous observation of reel as it loads to maintain correct loading.

Smithfield Foods

Line Lead
Middlesboro, KY
09.2023 - 06.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Realtor

Coldwell Banker
Middlesboro, KY
12.2022 - 09.2023
  • Conducted property showings and open houses to showcase listings to potential buyers.
  • Assisted clients in navigating real estate transactions, providing guidance and support throughout the process.
  • Developed marketing materials, including brochures and online listings, to enhance property visibility.
  • Collaborated with mortgage lenders and inspectors to facilitate smooth transaction processes for clients.
  • Built and maintained strong relationships with clients through effective communication and follow-up strategies.
  • Managed client inquiries promptly, ensuring a high level of customer service throughout the buying process.
  • Participated in continuing education programs to stay updated on industry trends and regulations affecting real estate transactions.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
  • Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Presented purchase offers to sellers for consideration.

Service Technician

AT&T
Middlesboro, KY
08.1998 - 11.2022
  • Diagnosed and resolved customer service issues efficiently to enhance user satisfaction.
  • Installed and configured telecommunications equipment, ensuring optimal performance for clients.
  • Conducted routine maintenance on network systems to prevent service interruptions and improve reliability.
  • Assisted customers with technical inquiries, providing clear guidance on product usage and troubleshooting steps.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Boosted customer satisfaction with prompt and efficient troubleshooting of equipment issues.
  • Enhanced client trust, providing transparent and easy-to-understand explanations of technical issues and solutions.

Education

No Degree - Engineering Management

Grantham University
On Line

No Degree - Nursing

Walter State
Morristown, TN

High School Diploma -

Bell County High Shool
Pineville, KY
05.1984

Skills

    Organization

    Good people skills

    Problem solving

    Team player

    Do my work efficiently

    Do the job right

Timeline

Reel Kicker

Blue Diamond
06.2025 - Current

Smithfield Foods

Line Lead
09.2023 - 06.2025

Realtor

Coldwell Banker
12.2022 - 09.2023

Service Technician

AT&T
08.1998 - 11.2022

High School Diploma -

Bell County High Shool

No Degree - Engineering Management

Grantham University

No Degree - Nursing

Walter State
Keith Taylor