Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Kelly Chumley

Lexington

Summary

Advertising and Marketing professional with 20+ years' experience in media advertising, creating strategic advertising plans and community awareness. A proven track record of using my excellent personal, communication, and organization skills to lead and increase sales, establish and grow relationships, and improve business image. Team player with dynamic multi-tasking skills, high quality of work, passionate and highly self-motivated with the ability to work independently. Experienced with planning events and engaging the community.

Overview

18
18
years of professional experience

Work History

Home Care Consultant

Personal Touch Home Care
03.2022 - 07.2025
  • Promoted Home Health services to Physicians, Nurses, Referral Coordinators and Social Workers in the hospital, rehabilitation and physician offices where patients may need home health services. Help assess where care can be provided. Community awareness and brand recognition through community events and health fairs. Accountable for 80+ existing accounts while continuing to develop new business accounts weekly. Manage an extensive client pipeline while following up with patients during and after discharge. Communication with various family members as needed to update on the care plan. Building and maintaining relationships with business and community groups and contacts. Develop action plans that lead to obtaining access to hard to access provider offices. Implemented successful healthcare programs through professionalism, quality of care, and patient satisfaction. Utilized CRM software to track and analyze data. Evaluate and track information to help grow and maintain partnerships and relationships. Experience and comfort communicating with all types of backgrounds, cultures, and professional levels.

External Care Coordinator

Comfort Keepers
05.2021 - 01.2022
  • Functioned as the client manager. Responsible for handling inquiry calls about services while scheduling and performing care consultations for new clients and families while finalizing the commitment for services. Performed family assessments in home. Worked with all family members to find solutions. Supervisory role over several caregivers. Assisted with planning community involvement and events. Assisting with scheduling care for all caregivers and clients. Revised caregiver’s schedules and assured that all client or caregiver’s needs were met and client’s issues or questions were answered and resolved promptly. Marketing and branding for Comfort Keepers to help grow the business. Expanding and maintaining medical and non-medical referral sources for future referral business. Collaborated alongside with other home health agencies, hospice and other social services/case managers.

National Sales Coordinator & Partner Marketing Specialist

Viamedia Inc
06.2007 - 02.2021
  • Managed cable television commercial schedules in multiple markets across the country while on daily deadlines. Assured schedules aired properly on networks such as A&E, ESPN, TNT and USA. Collaborated with account executives, managers, production groups and agencies. Provided and utilized reporting to reinforce cable schedules were correctly airing nationwide. Troubleshooting and problem solving when issues arose. Alerted billing department on account or billing issues. Conducted monthly and weekly reports and affidavits to confirm successful schedule completion to Cable Partners such as Comcast, Verizon and Windstream. Daily use of Microsoft Office products to implement and revise schedules. Prepared training decks and created and presented onboarding power points to new cable partners. Cultivated media relationships and improved the Viamedia image and branding. Oversaw and maintained national cable television orders and revisions for multiple markets. Executed the correct changes daily to cable schedules and applied correct commercials in the appropriate markets all over the country. Provided daily support to the sales team, including managers and account executives while working alongside with billing and marketing departments to accomplish the daily goals of the company.

Education

Bachelor of Arts - Communications; Advertising and Public Relations

Morehead State University
Morehead, Kentucky
05.2004

Skills

  • Organizational skills
  • Proficient with Word/Excel
  • Team Player
  • Excellent Time Management Skills
  • Project Management
  • Public Speaking
  • Problem Solving
  • Supervisory Experience
  • HIPPA Compliant
  • Relationship Building and Management
  • CRM Software Utilization
  • Care Coordination
  • Customer Relationship Management

Affiliations

  • Cheerleading Coach for Upward Basketball League - 5 years
  • PTA Participation
  • Uniform Committee for Henry Clay High School Marching Band

References

References available upon request.

Timeline

Home Care Consultant

Personal Touch Home Care
03.2022 - 07.2025

External Care Coordinator

Comfort Keepers
05.2021 - 01.2022

National Sales Coordinator & Partner Marketing Specialist

Viamedia Inc
06.2007 - 02.2021

Bachelor of Arts - Communications; Advertising and Public Relations

Morehead State University

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Kelly Chumley