Kelly Keen
Dexter
Summary
I believe I have proven myself as an owner / operator of my unit. I am confident that I will be able to successfully instill the outstanding qualities and expectations of our next generation of leaders. I am looking forward to bringing a new level of competiveness
Overview
18
18
years of professional experience
18
18
years of post-secondary education
Work History
Restaurant General Manager
Pizza Hut, Flynn Group
Murray
10.2017 - Current
- Managed daily restaurant operations and ensured compliance with health standards.
- Led team training sessions to enhance service quality and operational efficiency.
- Oversaw inventory management and supplier relationships for optimal stock levels.
- Enforced company policies and procedures among staff for consistent service delivery.
- Analyzed customer feedback to identify areas for improvement in dining experience.
- Supervised financial management, including budgeting and cost control measures.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Server, driver and shift lead
Pizza Hut
Murray
05.2008 - 10.2017
- Provided exceptional customer service to enhance dining experiences.
- Took and processed customer orders efficiently and accurately.
- Maintained cleanliness and organization of dining area and workstations.
- Assisted in training new servers on restaurant procedures and standards.
- Provided excellent customer service to ensure satisfaction.
Education
Servsafe Proxy - All Store Positions
Pizza Hut
06.2008 - 05.2026
Saint Charles High School
St. Charles , ILSkills
- Operational management
- Inventory oversight
- Financial analysis
- Health compliance
* Achieved Hut 100 in 2023 & 2024
Timeline
Restaurant General Manager
Pizza Hut, Flynn Group
10.2017 - Current
Servsafe Proxy - All Store Positions
Pizza Hut
06.2008 - 05.2026
Server, driver and shift lead
Pizza Hut
05.2008 - 10.2017
Saint Charles High School