Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Bentley

Flat Gap,KY

Summary

With a proven track record at ARH, I excel in patient-focused care and HIPAA compliance, enhancing patient satisfaction and clinical efficiency. My expertise in electronic health records and exceptional communication skills have significantly improved clinical workflows and patient trust. A reliable team player, I'm committed to delivering high-quality care and operational excellence.

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

1
1
year of professional experience

Work History

Medical Assistant

ARH
07.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Improved clinical workflow with introduction of electronic health records system.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.

Pharmacy Technician

Value Med Pharmacy
08.2023 - 06.2024
  • Maintained a high level of customer service by addressing client concerns quickly and effectively, leading to higher retention rates and positive reviews from satisfied customers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Counted, measured, and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.
  • Utilized pharmacy management software to process prescriptions efficiently.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Managed opening and closing duties for pharmacy.

Education

High School Diploma -

Johnson Central High School
Paintsville, KY
05-2023

Skills

  • HIPAA compliance
  • Patient scheduling
  • Vital sign monitoring
  • Medical terminology
  • Clinical documentation
  • Patient-focused care
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • CPR
  • Medical procedures
  • Laboratory specimen collection
  • First aid
  • Medical supply inventory

Timeline

Medical Assistant

ARH
07.2024 - Current

Pharmacy Technician

Value Med Pharmacy
08.2023 - 06.2024

High School Diploma -

Johnson Central High School
Kelsey Bentley