KENANI M TSHAMALA
Louisville
Summary
Dynamic finance executive with a proven track record in driving profitability and operational excellence through disciplined financial leadership. Highly motivated and customer-focused, bringing exceptional time management, precision, and attention to detail to every initiative. Renowned for strong verbal and written communication skills, fostering robust relationships through active listening and collaboration, enhancing team effectiveness. Adept at problem-solving and critical thinking, with a proven ability to adapt quickly to new environments while maintaining a growth mindset and continuously seeking opportunities for professional development.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
assistance manager
KKS Company
- Oversaw sales operations for construction items, ensuring effective inventory management.
- Oversaw daily operations to ensure efficient workflow and adherence to company policies.
- Developed and implemented strategic plans to enhance team performance and productivity.
Community Outreach Volunteer
University of Maine
- Assisted in organizing food donation workshops with teachers, advisors, and peers to support local families in need. Worked in university dining hall, providing service and support to students and staff.
- Engaged with diverse community members to foster relationships and gather feedback.
Student Officer
Maine community College
- Secured position at SMCC Dining, advancing to Chef Assistant role with increased responsibilities.
- Assisted students in navigating academic resources and services.
- Coordinated events to foster community engagement and student involvement.
Ticket Counter(international jets port)
Delta airlines
- I was working for Delta airlines
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Exhibited proficiency in swiftly mastering new concepts and adapting to diverse circumstances.
Teller Supervisor
PNC Bank
04.2024 - Current
- Supervised daily operations of teller line, ensuring compliance with bank policies and regulatory requirements.
- Trained new tellers on systems, procedures, and customer service best practices to enhance team performance.
- Monitored cash handling and transaction accuracy, identifying discrepancies for immediate resolution.
- Implemented process improvements to streamline workflow and reduce customer wait times in branch operations.
- Worked alongside management to improve customer satisfaction through effective service delivery and proactive issue resolution.
- Delivered exceptional customer service during peak periods, showcasing professionalism and composure under pressure.
Education
Diploma - Biochemistry
Malkia Wa Amani
D.R.C congoNo Degree - Finance
University of Maine
Orono, MEBachelor of Science - Business Administration And Management
University of Cincinnati
Cincinnati, OH08-2026
Skills
- Effective problem resolution
- Innovative thinking
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Goal setting
- Project planning
- Risk Management
Certification
- Emerging Leaders Program
- For completion of the 2022 ELP Program
LANGUAGE
English
Turkish
French
Swahili
Timeline
Teller Supervisor
PNC Bank
04.2024 - Current
assistance manager
KKS Company
Community Outreach Volunteer
University of Maine
Student Officer
Maine community College
Ticket Counter(international jets port)
Delta airlines
Diploma - Biochemistry
Malkia Wa Amani
No Degree - Finance
University of Maine
Bachelor of Science - Business Administration And Management
University of Cincinnati