- Enjoy hobbies that combine physical activity with outdoor exploration
- Animal Care of our family pets and our hobby farm animals We have 4 dogs, 3 cats, 4 horses, KuneKune pigs and cattle We also enjoy pet sitting for neighbors, friends/family
- Supporting my children in all their team sports!!!
Kendra Moore
Lancaster
Summary
Accomplished Administrative Office Manager at Benchmark Construction, adept in office administration and customer service. Proficient in scheduling and calendar management. Negotiated contracts, demonstrating strong communication and negotiation skills. Experienced with coordinating office operations, ensuring efficiency. Utilizes strong organizational skills and effective communication to manage administrative tasks and support team productivity.
Proficient administrative professional experienced in data entry, and document management. Top-notch communicator with good time management and problem-resolution skills. Experience in Microsoft Office (Word, Excel, Outlook), QuickBooks and specialized software.
Overview
27
27
years of professional experience
Work History
Administrative Office Manager
Benchmark Construction
03.2005 - Current
- Managed office operations, ensuring efficiency and adherence to company policies.
- Coordinated project schedules, as well as vendor deliveries.
- Oversaw procurement of office supplies,
- Implemented electronic filing systems, increasing document retrieval speed and accuracy.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Completed weekly payroll for employees / subcontractors.
- Negotiated and executed contracts on behalf of Benchmark Construction.
Member Services Specialist
Lexington-Bluegrass Association of Realtors
01.2004 - 03.2005
- Enhanced member satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Handled multi-line incoming calls professionally, mitigating concerns effectively while maintaining excellent rapport with clients.
- Maintained accurate records in database systems ensuring data integrity.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies for in-office Realtor Store.
- Daily eKey system management as well as programming, training and troubleshooting.
Leasing Consultant
Dennis Anderson Real Estate
05.2002 - 01.2004
- Facilitated property tours, showcasing amenities and features to prospective tenants.
- Generated leasing documents and managed tenant applications efficiently.
- Developed strong relationships with clients, enhancing customer satisfaction and retention rates.
- Collaborated with maintenance teams to ensure timely resolution of tenant issues and concerns.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
Member Services Specialist
Lexington-Bluegrass Association of Realtors
09.1998 - 05.2002
- Managed front desk operations, ensuring positive first impressions for visitors and clients.
- Handled multi-line phone system, directing calls and addressing inquiries with professionalism.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
Education
High School Diploma -
Boyle County High School
Danville, KY06-1997
Skills
- Office administration
- Scheduling and calendar management
- Computer literacy and data entry
- Customer service
Interests
Timeline
Administrative Office Manager
Benchmark Construction
03.2005 - Current
Member Services Specialist
Lexington-Bluegrass Association of Realtors
01.2004 - 03.2005
Leasing Consultant
Dennis Anderson Real Estate
05.2002 - 01.2004
Member Services Specialist
Lexington-Bluegrass Association of Realtors
09.1998 - 05.2002
High School Diploma -
Boyle County High School