KENNEDI RIDDLE
Russell Springs
Summary
Results-driven administrative professional with a strong background in customer service and office operations, experienced in managing client inquiries, appointment scheduling, and maintaining confidentiality. Adept at creating a welcoming and professional atmosphere for patients, ensuring efficient front-office operations in medical and cosmetic environments. Committed to providing exceptional service while maintaining a high standard of confidentiality and professionalism.
Overview
4
4
years of professional experience
Work History
Patient Services Coordinator
Southern KY Vascular
12.2024 - Current
- Managed patient records, appointment scheduling, and front-office operations to ensure smooth workflow in a fast-paced medical environment
- Maintained a welcoming and professional environment for patients, ensuring a positive first impression
- Handled patient inquiries with sensitivity and care, addressing concerns and providing clear information
- Ensured confidentiality and accuracy in all patient-related documentation and communications
Teller
Bank of Jamestown
01.2023 - 12.2024
- Developed strong client relationships, contributing to a loyal customer base by offering personalized service
- Processed financial transactions with accuracy and compliance, maintaining confidentiality in all client interactions
- Managed cash flow, balanced registers, and ensured accurate financial records
- Addressed customer inquiries and concerns, resolving issues with efficiency and care
Office Administrative Assistant
Eastern Reception, Diagnostics & Correctional Center
01.2021 - 01.2023
- Oversaw daily office operations, including scheduling, record-keeping, and document preparation, ensuring compliance with state and federal regulations
- Maintained confidential records and facilitated clear communication between departments to support organizational objectives
- Created a positive office environment by providing exceptional customer service and resolving issues efficiently
- Managed sensitive information with the utmost confidentiality and professionalism
Education
Business Management -
Somerset Community College
12-2025
Business Management -
Mineral Area College
01.2022
Skills
- Client Relations in Healthcare & Medical Environments
- Appointment Scheduling & Patient Coordination
- Office Administration & Operations in Medical Settings
- Financial Transactions & Confidentiality
- Customer Service Excellence
- Communication & Collaboration
- Problem Solving & Organizational Management
- Scheduling & Record-Keeping
- Proficient in Microsoft Office Suite
- Proficient in Google Workspace
Timeline
Patient Services Coordinator
Southern KY Vascular
12.2024 - Current
Teller
Bank of Jamestown
01.2023 - 12.2024
Office Administrative Assistant
Eastern Reception, Diagnostics & Correctional Center
01.2021 - 01.2023
Business Management -
Mineral Area College
Business Management -
Somerset Community College
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