Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Timeline
Generic

Kenneth Jones

Lexington

Summary

Dependable and adaptable professional with comprehensive expertise in inventory management, technical network support, and auditing.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Inventory Control Specialist

Lakeshore Learning Materials
05.2021 - 01.2025
  • Executed cycle counts to reconcile inventory and identify discrepancies' root causes.
  • Managed removal and disposition of obsolete inventory to ensure product freshness.
  • Processed damaged and returned products for vendor compensation related to errors.
  • Analyzed inventory data to deliver status reports for management review.
  • Operated material handling equipment to efficiently move and organize stock.
  • Collaborated with sales and operations teams to align inventory levels with demand forecasts.
  • Troubleshot shipping and receiving issues while adhering to corporate procedures.
  • Managed end-of-life inventory to minimize losses and maximize returns.

Technical Support Specialist

Conduent Business Services
12.2019 - 03.2021
  • Provided real-time network system support to internal and external customers.
  • Delivered technical support, significantly reducing downtime through timely issue resolution.
  • Supported network monitoring and administration for remote operations centers.
  • Trained users on network applications to minimize errors and enhance productivity.
  • Documented incoming support requests with detailed resolution logs.
  • Evaluated network performance to optimize traffic flow and maintain security.
  • Responded to client technical support requests via phone, email, and chat service.
  • Administered and maintained network systems to ensure consistent performance and security.

Administrator/Auditor

United Parcel Service
01.2015 - 11.2019
  • Conducted audits and communicated findings through formal reports.
  • Evaluated compliance with internal control procedures by examining processes and documents.
  • Collected and analyzed data to assess operational compliance.
  • Researched problems and developed policies to comply with new regulations.
  • Provided detailed analysis and documentation for recorded transactions.
  • Facilitated interdepartmental communication to support project completion.
  • Handled correspondence, including drafting emails, memos, and reports for senior management.
  • Maintained organized filing system for contracts and invoices.

Education

Associate of Business Administration - Business Administration

Jefferson Community And Technical College
Louisville, KY
06-2019

Skills

  • End-user support

  • Staff training and development

  • Troubleshooting and problem solving

  • Quality assurance

  • Active directory

  • Database management

  • Warehouse management systems

  • Network troubleshooting

  • Inventory monitoring

  • Logistics planning

  • Cycle counting

  • Technical troubleshooting

Certification

Post Graduate Program in Artificial Intelligence and Machine Learning

University of Texas at Austin, McCombs School of Business Great Learning -

Oct 2024 - June 2025

Affiliations

  • Member of High School track team and former Judoka
  • Future Business Leaders of America
  • Panel speaker at Louiisville Kentucky High Schools delivering information and answering questions on college success
  • Volunteer work for Brightside and Salvation Army
  • Provides technical support for end users as part of free time

Timeline

Inventory Control Specialist

Lakeshore Learning Materials
05.2021 - 01.2025

Technical Support Specialist

Conduent Business Services
12.2019 - 03.2021

Administrator/Auditor

United Parcel Service
01.2015 - 11.2019

Associate of Business Administration - Business Administration

Jefferson Community And Technical College

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Kenneth Jones