Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenya Wright

Bardstown

Summary

Experienced On-Call Coordinator at Guardian Angel Staffing Co. specializing in call coordination and patient care. Successfully improved communication and quality standards, ensuring optimal health service delivery. Strong skills in prioritizing tasks and maintaining accurate records, contributing to operational efficiency and elevated patient satisfaction.

Overview

2008
2008
years of professional experience

Work History

On-Call Coordinator

Guardian Angel Staffing Co.
Louisville
05.2003 - 06.2007
  • Managed inbound and outbound calls (in-office) from medical facilities, staff, and families seeking private care assistance.
  • Reviewed employees' work to check adherence to quality standards and proper procedures before accepting a job assignment to a medical facility or family.
  • Coordinated correspondence with medical entities to facilitate support for loved ones requiring health services.
  • Managed inbound and outbound calls from home while on call.
  • Maintained accurate records of on-call staff availability and contact information.
  • Book, cancel, or reschedule staff tasks

Certified Nursing Assistant

Guardian Angel Staffing Agency
Louisville
05.2003 - 06.2007
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Observed patients for any changes in their physical or mental condition.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Reported changes in patient condition to registered nurse or physician.

Certified Nursing Assistant

Sansbury Care Center
Saint Catherine
08.1999 - 10.1999
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Certified Nursing Assistant

Colonial Health and Rehabilitation Center
Bardstown
08.1999 - 10.1999
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.

Mechanical Machine Cleaner

Toyota Motor Manufacturing
Georgetown
  • Cleaned, oiled and lubricated machines, using air hoses, cleaning solutions, rags, oilcans and grease guns, to maintain optimal operations and meet productivity targets.
  • Rinsed objects and placed on drying racks or used cloths, squeegees or air compressors to dry surfaces.
  • Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
  • Ensured work area was kept clean and organized throughout shift.
  • Connected hoses or lines to pumps or other equipment.
  • Washed windows both inside and outside of facility buildings.
  • Emptied wastebaskets and disposed of trash in designated receptacles.
  • Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
  • Dusted furniture, walls, machines, and equipment using appropriate cleaning materials.
  • Cleaned machinery parts with air hoses, rags, and other supplies to remove dirt and dust.
  • Cleaned up spills immediately to prevent further contamination or damage.
  • Conducted routine inspections on all tools used during cleaning activities.
  • Transported materials, equipment or supplies to or from work areas.
  • Swept and mopped floors to ensure cleanliness of work areas.
  • Performed duties while adhering to workplace protocols and safety rules.
  • Followed strict safety guidelines while working around moving parts of machines.
  • Worked effectively in team environments to make the workplace more productive.

Medical Records Assistant/Document Filer

Flaget Memorial Hospital (Summer job Program)
Bardstown
  • Assisted in auditing medical records for compliance with legal and regulatory standards.
  • Consolidated diverse medical records.
  • Updated patient demographic and insurance information in the medical record system.
  • Accurately entered patient information into electronic health record systems.
  • Retrieved and distributed patient medical records as requested by physicians or other healthcare personnel.
  • Organized and filed hard copy patient records in designated areas.
  • Assisted in the maintenance of a secure filing system for confidential patient information.
  • Safeguarded medical records to maintain patient confidentiality.
  • Pulled patient records and transferred information to appropriate parties.
  • Observed confidentiality and safeguarded all patient-related information.
  • Organized patient charts, gathering medical histories, lab results and consents.
  • Verified accuracy of medical documentation prior to entering into computer systems.
  • Reviewed existing records for completeness, accuracy, and compliance with regulations.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Classified information into chronological, alphabetical, or numerical order.

Cashier, Soft-Serve

Dairy Queen
Bardstown
  • Answered phone calls to assist customers with questions and orders.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Counted and balanced cashier drawers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Education

High School Diploma -

Bardstown High School
Bardstown, KY
06-1999

Some College (No Degree) - Medical Terminology

Ashworth College
Norcross, GA

Skills

  • Call coordination and schedule management
  • Patient care and health service facilitation
  • Effective communication and quality assurance
  • Task prioritization

Timeline

On-Call Coordinator

Guardian Angel Staffing Co.
05.2003 - 06.2007

Certified Nursing Assistant

Guardian Angel Staffing Agency
05.2003 - 06.2007

Certified Nursing Assistant

Sansbury Care Center
08.1999 - 10.1999

Certified Nursing Assistant

Colonial Health and Rehabilitation Center
08.1999 - 10.1999

Mechanical Machine Cleaner

Toyota Motor Manufacturing

Medical Records Assistant/Document Filer

Flaget Memorial Hospital (Summer job Program)

Cashier, Soft-Serve

Dairy Queen

High School Diploma -

Bardstown High School

Some College (No Degree) - Medical Terminology

Ashworth College

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Kenya Wright